Amsterdam Service Network & Product Lead – EV Services

NIO

Amsterdam

Presencial

EUR 90.000 - 130.000

Jornada completa

Hace 5 días

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Descripción de la vacante

NIO is seeking a Service Network & Service Product Lead for Amsterdam to enhance the European service network and drive launches of products such as extended warranties and service packages. You will collaborate with European country teams, HQ and external partners to turn insights into practical results.

The role requires strong analytics, commercial acumen and stakeholder management in an international environment, with fluency in English.

Formación

5+ years of experience in automotive after sales or service network development.
Strong analytical, commercial and stakeholder management skills.
A proactive approach with ability to lead projects from planning to delivery.
Fluent English and comfortable in an international environment.
Experience with extended warranty or roadside assistance is a plus.

Responsabilidades

Assess service network coverage, capacity and capabilities and identify improvement opportunities.
Translate network assessments into actionable upgrade plans with country teams and partners.
Coordinate service product development and launches from benchmarking to readiness.
Support service partner evaluation, commercial discussions and contract coordination.
Drive cross-functional projects with milestones, risks and implementation.
Monitor results and recommend improvements to service offerings and network performance.