Ops & Customer Service Intern | Amsterdam Events

Flagship Amsterdam; Amsterdam; Hybride; EUR 3 600 - 4 300; Plein temps

Avantages offerts par ce poste

Lunch provided

25% employee discount on canal cruises

Office in central Amsterdam

Résumé du poste

Flagship Amsterdam is offering an Operations & Customer Service Internship in Amsterdam. You will support day-to-day operations for canal cruises and events, manage bookings and customer inquiries, and assist with event preparation and execution.

The role emphasizes learning to maintain an overview, adapt quickly and ensure smooth processes. The internship provides hands-on experience in operations and hospitality, with a focus on customer service during all stages of booking and post-event

Qualifications

• Currently studying Hotel Management, Leisure & Events Management, Tourism Management or a related field.
• You have strong organisational skills and enjoy making sure everything runs smoothly.
• You are customer-oriented and have good communication skills.
• You can prioritise tasks effectively and switch easily between different activities.
• You have a good command of English.

Responsabilités

• Support Flagship Events with day-to-day operational activities.
• Help ensure canal cruises, events and activities are well organised behind the scenes.
• Manage schedules and bookings, answer customer enquiries and coordinate activities.
• Assist with preparation and execution of events.
• Learn to keep an overview and ensure everything runs smoothly.

Connaissances

Organisational skills

Customer-oriented

English proficiency

Communication skills

Formation

Hotel Management / Leisure & Events Management / Tourism Management

Description du poste

Flagship Amsterdam is offering an Operations & Customer Service Internship in Amsterdam. You will support day-to-day operations for canal cruises and events, manage bookings and customer inquiries, and assist with event preparation and execution.

The role emphasizes learning to maintain an overview, adapt quickly and ensure smooth processes. The internship provides hands-on experience in operations and hospitality, with a focus on customer service during all stages of booking and post-event