Air Cargo Operations Manager | Maastricht Airport

Olympia; Maastricht; On-site; EUR 45,000 - 65,000; Full time

Job summary

Olympia in Maastricht is seeking an Air Operations Manager to own end-to-end air freight activities. The role focuses on coordinating international shipments, preparing documentation and ensuring smooth operations with customers, customs and airport partners.

You will manage export shipments, monitor handling, and work with colleagues across borders in a fast-paced logistics environment. A proactive, hands-on approach is essential.

Qualifications

• Experience in air freight, air cargo or freight forwarding.
• Knowledge of export documentation and customs procedures.
• Strong English communication and proactiveness.

Responsibilities

• Coordinate export air freight shipments and charter flights.
• Prepare and check shipping documentation (AWBs, export docs).
• Coordinate cargo acceptance and warehouse activities at the airport.
• Handle and verify customs-related information.
• Monitor aircraft handling and follow up on shipments.
• Keep customers informed and respond to operational questions.
• Coordinate with international colleagues and logistics partners.
• Support import shipments and returns when required.
• Ensure compliance with air freight security procedures.

Skills

Air freight

Export shipments

Customs procedures

English

MS Office

TMS

Tools

MS Office 365

Transport Management System

Job description

Are you experienced in air freight operations and comfortable taking ownership in a fast-paced, time-critical logistics environment?

For our client, we are looking for an Air Operations Manager to join the team in Maastricht. In this role, you will be right at the heart of the operation: coordinating export shipments, preparing charter flights, handling customs documentation and making sure cargo moves smoothly and on time.

This is a hands-on operational position for someone who knows air freight, keeps a clear overview under pressure and enjoys working with customers, colleagues, customs and airport partners.

What will you be doing?

Your day will revolve around coordinating international air freight shipments from start to finish.

You will:

• Organise and process export air freight shipments and charter flights
• Prepare and check shipping documentation, including AWBs and export documentation
• Coordinate cargo acceptance and warehouse activities at the airport
• Handle and verify customs-related information
• Monitor aircraft handling and follow up on shipments
• Keep customers informed and respond to operational questions
• Coordinate with international colleagues and logistics partners
• Support import shipments and returns when required
• Make sure operations comply with applicable air freight security procedures

Who are we looking for?

We are looking for someone who already understands the world of air cargo. You can work independently, act quickly when plans change and stay accurate when the pressure is on.

Ideally, you bring:

• Experience in air freight, air cargo or freight forwarding
• Experience with export shipments and preferably charter operations
• Knowledge of customs procedures and export documentation
• A logistics or commercial background
• Good knowledge of Microsoft Office 365 and preferably a Transport Management System
• Strong communication skills in English
• A structured, proactive and hands-on way of working

Most importantly, you take ownership. You do not wait for someone else to solve an operational issue, but communicate, coordinate and make sure the shipment keeps moving.

What can you expect?

• A full-time position within an international, growing logistics organisation
• A varied role with plenty of operational responsibility
• A 5-day working week, Monday to Friday
• Fixed working hours from 13:00 to 22:00
• An international and dynamic working environment
• Opportunities for training and professional development
• Competitive employment conditions

Interested?

Do you have a background in air freight and are you ready for a role where no two days are the same?