AI-Powered Operations Manager: Automations & SLAs

Bezos.AI; Amsterdam; On-site; EUR 45,000 - 70,000; Full time

Benefits offered by this job

25 holidays + 8 bank holidays

Mental health support

Free Headspace subscription

Flexible working in a collaborative environment

Job summary

Bezos.AI is seeking an Operations Specialist to oversee the daily operations of their Fulfilment-as-a-Service platform in Amsterdam. The ideal candidate will utilize AI tools to streamline processes, ensure timely resolution of operational tickets, and maintain performance metrics with our logistics partners.

This role demands strong analytical abilities and an independent work ethic to solve complex issues from start to finish, delivering measurable improvements in operations.

Qualifications

• Experience of building AI tools or automated workflows.
• Ability to independently resolve complex operational issues.
• Strong numerical and analytical background.
• Demonstrated measurable impact in previous roles.

Responsibilities

• Manage daily cross-system reconciliation effectively.
• Implement automation to enhance operational efficiency.
• Monitor and enhance warehouse and carrier performance.
• Resolve operational tickets and investigate root causes.

Skills

AI-native tools usage

Autonomous operation

Analytical skills

Problem-solving

Effective communication

Education

Degree in quantitative discipline

Tools

Python

SQL

JavaScript

No-code tools like Make, Zapier

Job description

Bezos.AI is seeking an Operations Specialist to oversee the daily operations of their Fulfilment-as-a-Service platform in Amsterdam. The ideal candidate will utilize AI tools to streamline processes, ensure timely resolution of operational tickets, and maintain performance metrics with our logistics partners.

This role demands strong analytical abilities and an independent work ethic to solve complex issues from start to finish, delivering measurable improvements in operations.