AI Infrastructure Service Delivery Lead

Nebius; Amsterdam; On-site; EUR 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Opportunities for professional growth

Flexible working arrangements

Job summary

A leading cloud computing company in Amsterdam is seeking a Service Delivery Manager to support strategic hyper-scale customers using bare metal AI infrastructure. The role involves ensuring reliable service delivery and SLA compliance, while managing customer relationships and coordinating infrastructure operations. The ideal candidate has over 5 years of experience in technical account management or infrastructure operations, with a strong understanding of bare metal environments and AI workloads. Join us for a dynamic and collaborative work environment.

Qualifications

• 5+ years in technical account management, service delivery, or infrastructure operations.
• Experience working with hyper-scale customers or large enterprise clients.
• Background in cloud, AI infrastructure, or data center operations.

Responsibilities

• Serve as the primary technical point of contact for the customer.
• Ensure SLA and SLO compliance for infrastructure services.
• Coordinate bare metal deployments, replacements, and capacity expansion.

Skills

Technical account management

Customer relationship management

Infrastructure operations

Understanding of bare metal infrastructure

Excellent communication

Job description

A leading cloud computing company in Amsterdam is seeking a Service Delivery Manager to support strategic hyper-scale customers using bare metal AI infrastructure. The role involves ensuring reliable service delivery and SLA compliance, while managing customer relationships and coordinating infrastructure operations. The ideal candidate has over 5 years of experience in technical account management or infrastructure operations, with a strong understanding of bare metal environments and AI workloads. Join us for a dynamic and collaborative work environment.