After-Sales Service Manager - Construction Machinery (Netherlands)

Zoomlion; Dordrecht; On-site; EUR 50,000 - 70,000; Full time

Job summary

Zoomlion is seeking a Service Manager for their Dordrecht location in the Netherlands. The successful candidate will be responsible for monitoring service execution, coordinating resources, and managing customer service centers. Applicants must possess a Bachelor's degree, three years of experience in after-sales service, and must be fluent in English or Chinese. Ideal candidates will have strong communication skills and be proficient in Microsoft Office tools. Interested individuals should email their CV to [e-mail].

Qualifications

• Bachelor's degree or above, preferably in Business Administration or Engineering.
• At least three years of experience in after-sales service and team management.
• Fluent in English or Chinese with strong communication abilities.

Responsibilities

• Monitor the quality of service execution and compliance.
• Collect system issues and propose optimization suggestions.
• Coordinate service resources and monitor customer feedback.

Skills

Service management

Communication skills

Organizational skills

Data analysis

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Zoomlion is seeking a Service Manager for their Dordrecht location in the Netherlands. The successful candidate will be responsible for monitoring service execution, coordinating resources, and managing customer service centers. Applicants must possess a Bachelor's degree, three years of experience in after-sales service, and must be fluent in English or Chinese. Ideal candidates will have strong communication skills and be proficient in Microsoft Office tools. Interested individuals should email their CV to [e-mail].