Service Engineer

Zoomlion; Dordrecht; On-site; EUR 40,000 - 55,000; Full time

Job summary

A leading machinery manufacturer in Dordrecht is looking for a full-time maintenance technician for aerial work platform machinery. Responsibilities include daily maintenance, customer service, and compliance with safety regulations. Candidates should have a college degree in mechanical engineering and at least 3 years of experience in mechanical maintenance. Proficiency in the local language and English is required. Strong problem-solving skills and willingness to travel are essential.

Qualifications

• At least 3 years of experience in mechanical maintenance and servicing.
• Experience with aerial work platform machinery maintenance is preferred.
• Proficient in local language and English.

Responsibilities

• Responsible for daily maintenance and after-sales service of machinery.
• Cooperate with technical support for agents.
• Inspect and maintain vehicles and machinery regularly.
• Submit service reports on time.
• Ensure compliance with safety regulations.

Skills

Mechanical maintenance

Problem solving

Customer service

Technical analysis

Education

College degree in mechanical engineering or related fields

Job description

Zoomlion Dordrecht, South Holland, Netherlands

JOB DESCRIPTION:

• 1) Responsible for the daily maintenance, after‑sales service and maintenance of aerial work platform machinery; Experience in aerial work platform machinery maintenance in JLG, Genie, Haulotte, etc. is preferred;
• 2) Responsible for cooperating with daily maintenance and technical support for agents;
• 3) Responsible for proactive rectification proposed by the product line, troubleshooting projects, rectification of faulty vehicles, and information collection;
• 4) Responsible for the inspection, regular maintenance and maintenance of arriving vehicles;
• 5) Responsible for regular visits to customers and regular vehicle inspections;
• 6) Responsible for the timely guarantee of accessories, achievement of accessories sales plan, and customer satisfaction;
• 7) Repair machinery and other components of the machines;
• 8) Understand technical problem effectively through proper analysis, evaluation and diagnoses;
• 9) To maintain own area of responsibility in term of housekeeping and EHS while working as a team or individually;
• 10) Read and follow labels, safety warnings, and guidelines;
• 11) To ensure all work is carried out according to the safety regulation and industry quality standard;
• 12) To become more effective in problem solving by on‑the‑job training;
• 13) Submit service reports on time;
• 14) Able to work together with the China Representative Engineer/Sales for customers' satisfaction.

Job Requirements:

• 1) College degree or above, major in mechanical engineering or related fields;
• 2) At least 3 years of experience in mechanical maintenance, servicing or related work, with experience in high machine operation preferred;
• 3) Proficient in local language and English can be used as working language;
• 4) Have a driver's license, willing to travel, and have strong self‑motivation and ability to handle pressure.

Seniority level

• Not Applicable

Employment type

• Full‑time

Job function

• Customer Service

Industries

• Machinery Manufacturing

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