Administrative Officer

EuroQol Research Foundation; Rotterdam; On-site; EUR 32,000 - 46,000; Full time

Job summary

EuroQol Research Foundation seeks an organised Administrative Officer to keep the office and communications running smoothly in Rotterdam. You will support the Management Team, coordinate calendars, and manage confidential records with a friendly, service-minded approach.

You will handle website updates, newsletters, surveys, and shared mailboxes, while helping team leads and colleagues with varied administrative tasks and improving office workflows.

Qualifications

• MBO level 4 (or equivalent) in office/secretarial support, communication or a related field.
• Relevant experience in an administrative, office support, or communication role
• Excellent written and spoken English
• Good working knowledge of Microsoft Office
• Experience with Mailchimp, WordPress, SharePoint, SurveyMonkey, DocuSign or Monday.com is a plus

Responsibilities

• Correspondence and communications: manage mailboxes; draft and distribute correspondence; update the website (WordPress); create newsletters (Mailchimp); distribute surveys (SurveyMonkey).
• Meetings and scheduling: coordinate calendars; plan and organise meetings; prepare agendas; take minutes and follow up on actions and reports.
• Administrative support: provide support to the Management Team and to team leads and colleagues as needed.
• Member administration and records: maintain the member registry; keep SharePoint and digital filing structured and up to date; handle confidential information.
• Office procedures: maintain and improve office workflows and suggest improvements.
• Office management: purchasing supplies; vendor relations; equipment management; coordinate office events.

Skills

Organised

Proactive

Time management

Independent worker

Discretion

Service-minded communicator

Education

MBO level 4 in office/secretarial support or related field

Tools

Microsoft Office

Mailchimp

WordPress

SharePoint

SurveyMonkey

DocuSign

Monday.com

Job description

Your mission

As our Administrative Officer, you are the organised, reliable hub that keeps our office and communications running smoothly. Together with our office support colleague, you provide administrative support to the Management Team, and you help team leads and colleagues across the organisation where needed. You also look after day-to-day communications such as the website, newsletters, surveys and shared mailboxes. It is a varied role for someone who likes structure, takes initiative, and enjoys being the person colleagues can count on.

Key responsibilities

• Correspondence and communications:manage individual and shared mailboxes; draft and distribute correspondence; update the website (WordPress), including posting content and adding events; create and send newsletters (Mailchimp); distribute surveys (SurveyMonkey).
• Meetings and scheduling:coordinate calendars; plan and organise meetings; prepare agendas; take minutes and follow up on actions and reports.
• Administrative support:provide administrative support to the Management Team, and ad hoc support to team leads, the Scientific Team and other colleagues as needed.
• Member administration and records:maintain the member registry; keep SharePoint and digital filing structured and up to date; handle information confidentially and in line with data protection requirements.
• Office procedures:maintain and improve office procedures and workflows and suggest practical improvements.
• Office management:purchasing office supplies and other office needs; vendor relations; equipment management; coordinating office and internal team events.

Your profile

You consider yourself:

• Organised and structured, with a strong eye for detail
• Proactive: you spot what needs doing and take the initiative
• Good at managing your time, being flexible, setting priorities, and meeting deadlines
• Comfortable working independently as well as part of a team
• Discreet and trustworthy with confidential information
• A friendly, service-minded communicator

You bring:

• MBO level 4 (or equivalent) in office/secretarial support, communication or a related field
• Relevant experience in an administrative, office support, or communication role
• Excellent written and spoken English
• Good working knowledge of Microsoft Office
• Experience with Mailchimp, WordPress, SharePoint, SurveyMonkey, DocuSign or Monday.com is a plus