Accounts Receivable Specialist – Luxury Hotel Finance

Mandarin Oriental Group; Amsterdam; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Discounted staff stays

Pension contribution 50%

F&B discount card

Uniform and laundry service

Health insurance discounts

Job summary

Mandarin Oriental Conservatorium is seeking an Accounts Receivable Officer to join the Finance team in Amsterdam. The role covers daily revenue reconciliation, invoicing for corporate and events, and monitoring guest ledgers to ensure timely settlements.

The ideal candidate has 1–2 years in accounting (hospitality preferred), strong English, and solid Excel skills. The hotel offers a premium luxury environment with global brand recognition and opportunities for professional growth.

Qualifications

• Diploma or Degree in Accounting, Finance, or related field.
• 1–2 years accounting experience, hotel/hospitality preferred.
• Good written and spoken English; MS Office proficiency.

Responsibilities

• Review and reconcile daily revenue postings from PMS and POS systems.
• Prepare and issue invoices for corporate accounts, events, group business and other receivables.
• Monitor guest ledger, city ledger and AR balances for timely settlement.
• Follow up on outstanding payments with guests, travel agents, corporate clients and event organisers.
• Investigate and resolve billing discrepancies and payment variances promptly.
• Process and apply incoming payments to customer accounts.
• Reconcile AR sub-ledgers with the general ledger regularly.
• Prepare aging reports and manage overdue balances to minimise bad debt.
• Assist in month-end and year-end closing activities including revenue and receivable reconciliations.
• Maintain accurate customer account records and documentation.
• Coordinate with departments regarding billing requirements and settlements.
• Ensure compliance with internal controls, accounting standards and VAT rules.
• Support internal and external audits with documentation and explanations.

Skills

English proficiency

Excel

Accounting knowledge

Attention to detail

Discretion and loyalty

Education

Diploma or Degree in Accounting/Finance

Job description

Mandarin Oriental Conservatorium is seeking an Accounts Receivable Officer to join the Finance team in Amsterdam. The role covers daily revenue reconciliation, invoicing for corporate and events, and monitoring guest ledgers to ensure timely settlements.

The ideal candidate has 1–2 years in accounting (hospitality preferred), strong English, and solid Excel skills. The hotel offers a premium luxury environment with global brand recognition and opportunities for professional growth.