Accountmanager

LicentiePro BV.; Eindhoven; On-site; EUR 45,000 - 70,000; Full time

Job summary

LicentiePro BV is seeking an experienced account manager to understand customer needs and support their success with our platform. You will build strong relationships with customers and coordinate with internal teams to resolve issues and identify growth opportunities through proactive engagement.

The role requires excellent communication, a client-facing mindset, and a willingness to travel to visit customers and gather insights that drive platform improvements.

Qualifications

• Experience in account management.
• Strong communication skills.
• Willingness to travel.

Responsibilities

• Work cross-functionally within the company to communicate with all stakeholders in customers' success.
• Create and maintain relationships with customers to better understand and achieve their needs.
• Make visits to our customers to identify opportunities for growth within our platform.
• Manage all reporting about the health of customers' accounts.

Skills

Account management

Client facing

Travel willingness

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel