Account Manager

Capgemini; Utrecht; On-site; EUR 65,000 - 85,000; Full time

Benefits offered by this job

26 vacation days

Pension with employer’s contribution

Work-from-home allowance

Fast laptop and SIM card

Lease car / travel allowance

Job summary

Capgemini Netherlands is seeking an Account Manager in Financial Services to grow client relationships, with a strong focus on one of the largest banks in the Netherlands. You will collaborate with senior account leadership, delivery teams, and internal practices to identify opportunities and coordinate staffing and solution requests.

You will engage in opportunity identification, client-focused service, and commercial coordination to support proposals, extensions, and contract follow-ups.

Qualifications

• Bachelor’s or Master’s degree in business, Marketing, IT, Engineering, or a related field.
• Around 3-4 years of relevant experience in sales, account management, consulting, or client-facing roles.
• Industry knowledge in the Financial Services sector in NL; familiarity with IT services, sourcing, or staffing is a plus.
• Strong communication, stakeholder management, and interpersonal skills; ability to escalate when needed.
• Results-driven with a proactive, structured mindset; able to drive revenue, bookings and client satisfaction.

Responsibilities

• Client Relationship Management: build and maintain day-to-day relationships with client stakeholders.
• Account Development: identify and qualify sales opportunities within existing accounts with internal CG practice teams.
• Sales Planning: contribute to account plans and translate priorities into actions.
• Opportunity Identification: stay close to client developments to spot opportunities early.
• Client Focus: strengthen client satisfaction and serve as a reliable contact.
• Commercial Coordination: support proposals, extensions, and contract follow-ups with legal, CCM, SalesOps.
• Sales Forecasting and Reporting: maintain accurate account and pipeline data and reporting.
• Cross-Functional Collaboration: work with delivery teams, staffing, and solution architects to prepare client responses.

Skills

Relationship building

Sales planning

Communication

Stakeholder management

Forecasting

Education

Bachelor's or Master's degree in Business/IT/Engineering

Job description

As a Account Manager in Financial Services at Capgemini Group in the Netherlands, you will support the growth of our client relationships within the financial sector, with a strong focus on one of the largest banks in the Netherlands.

You will work closely with senior account leadership, delivery teams, and internal practices to identify opportunities, coordinate staffing and solution requests, and help ensure a professional client experience.

Responsibilities:

• Client Relationship Management: Build and maintain day-to-day relationships with client stakeholders in the identified Field of Play (FOP). Develop a good understanding of client needs, challenges, and priorities, and involve the right Capgemini colleagues where needed.
• Account Development: Support the identification and qualification of sales opportunities within existing accounts, ranging from individual consultant requests to smaller solution opportunities. Collaborate with internal CG practice teams to shape relevant responses.
• Sales Planning: Contribute to account plans and sales activities under guidance of senior sales and delivery leadership. Translate agreed priorities into practical actions and follow-up.
• Opportunity Identification: Stay close to client developments, open requests, and internal pipeline discussions to spot potential opportunities early. Work with the wider account team to ensure a coordinated approach.
• Client Focus: Help strengthen client satisfaction by following up on requests, connecting the right people, and ensuring clear communication. Act as a reliable point of contact for day-to-day account topics.
• Commercial Coordination: Support commercial processes such as proposals, extensions, contract follow-up, and internal approvals. Work with legal, CCM, SalesOps, and senior account leadership where required.
• Sales Forecasting and Reporting: Maintain accurate account, pipeline, booking, and opportunity information. Support timely reporting and help identify where follow-up is needed.
• Cross-Functional Collaboration: Work closely with delivery teams, staffing, solution architects, and internal practices to coordinate requests and support the preparation of clear client responses.

Requirements:

• Education and Experience: Bachelor’s or Master’s degree in business, Marketing, IT, Engineering, or a related field.
• Around 3-4 years of relevant experience in sales, (account management, consulting, or client-facing) roles, preferably within IT consultancy or Financial Services.
• Industry Knowledge: Good interest in, and basic understanding of, the Financial Services industry in the Netherlands. Familiarity with IT services, sourcing, consulting, or staffing is a plus.
• Communication and Relationship Building: Strong communication, stakeholder management, and interpersonal skills. Able to build trust with clients and colleagues, while knowing when to involve senior colleagues for guidance or escalation.
• Results-Driven: A proactive and structured mindset with the drive to contribute to revenue, bookings, and client satisfaction targets. Comfortable working in a fast-paced environment with multiple stakeholders and deadlines.

Your home base at Capgemini:

• When you think of Capgemini Financial Services, you may think of a large organization. While that’s true, our teams remain highly connected, collaborative, and supportive.
• As demand continues to grow, we are looking to welcome a new colleague to help us strengthen our client relationships and accelerate our growth ambitions within Financial Services.
• You will join a team that values ownership, teamwork, and continuous development. The expectations are high, but so is the support. Whether it's collaborating on client opportunities, learning from experienced colleagues, or joining social and networking events, you'll find an environment where you can thrive both professionally and personally.
• An appropriate salary and indefinite contract.
• A wide range of training courses that fit your role and your further development.
• 26 vacation days. Fancy a lot of extra free time? Then buy extra days.
• A pension for which the employer's share is paid in full and the choice to supplement it yourself.
• Work from anywhere with our connectivity and working from home allowance.
• A fast laptop and a SIM card that you can also use privately.
• A lease car, NS business card or payment of your travel allowance.

Why this job is a good fit for you

• You enjoy building relationships, creating opportunities, and making an impact on both clients and colleagues.
• You're ambitious, eager to learn, and motivated by commercial success. At the same time, you understand the importance of teamwork and know how to bring people together around a common goal.