Account Coordinator Benelux | Dutch - Undutchables

Jobster; Hoofddorp; Hybrid; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Hybrid work model

International environment

Professional development opportunities

Collaborative team culture

Direct impact on customer satisfaction

Job summary

Jobster seeks a proactive Account Coordinator to support the Benelux market within a dynamic inside sales environment. You will be the primary point of contact for customers, coordinating quotes, contracts, and onboarding to ensure a smooth end-to-end experience.

You will collaborate with internal stakeholders across regions, gather insights, and help grow the business while maintaining high service levels and accurate customer data.

Qualifications

• Fluent in Dutch (C2) and English (C1-C2).
• French is a strong advantage for Belgian customers.
• Experience in logistics, supply chain, or a commercial environment is a plus.
• Proficiency in Microsoft Office.

Responsibilities

• Managing the full inside sales cycle, including quotations and contracts.
• Identify opportunities, conduct proactive sales activities, and maintain customer relationships.
• Share customer and market insights with KAMs and internal teams.
• Support onboarding and maintain accurate customer data.
• Contribute to contract lifecycle and debtor management.
• Monitor customer balances and follow up timely.
• Handle enquiries, complaints, and product questions professionally.
• Ensure accurate administration and high-quality service delivery.

Skills

Dutch

English

Sales/BD experience

Customer focus

Team player

Proactive mindset

Ownership

Solution-oriented

Commercial mindset

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Our client is seeking a proactive and customer-focused Account Coordinator to support their Benelux market within a dynamic inside sales environment. In this role, the Account Coordinator acts as the primary point of contact for customers, ensuring a smooth and professional end-to-end sales and service experience. The position sits within the Sales & Support team and plays a key role in maintaining strong customer relationships while supporting business growth. The Account Coordinator works closely with internal stakeholders and provides support across regions when needed. The Account Coordinator contributes to a high-performing team environment and continuously seeks improvements in processes and customer experience.

Key responsibilities include:

• Managing the full inside sales cycle, including preparing and following up on quotations and contracts
• Supporting commercial growth by identifying opportunities, conducting proactive sales activities, and maintaining strong customer relationships
• Gathering and sharing customer and market insights with Key Account Managers and internal teams
• Supporting customer onboarding and maintaining accurate customer data
• Contributing to contract lifecycle and debtor management processes
• Monitoring customer balances and ensuring timely follow-up
• Handling customer enquiries, complaints, and product-related questions in a professional manner
• Ensuring accurate administration and high-quality service delivery

Requirements

• Fluent in Dutch (C2) and English (C1-C2)
• French is considered a strong advantage, particularly for supporting Belgian customers
• Experience within logistics, supply chain, or a commercial environment is a plus
• Proficiency in Microsoft Office
• Bachelor’s degree or equivalent level through experience

Key competencies

• Strong Commercial mindset - previous sales or buisness development experience is highly desired
• Strong customer focus with the ability to understand needs and deliver high-quality service
• Ownership and accountability, with the ability to manage responsibilities from start to finish
• Proactive and solution-oriented mindset
• Strong team player with excellent collaboration skills
• Results-driven with a balance between efficiency and quality

Benefits

• Flexible salary range depending on market level and experience
• Hybrid working model: 2 days working from home and 3 days in the office
• An international and customer-driven working environment
• A collaborative and supportive team culture
• A role with direct impact on customer satisfaction and business success
• Opportunities for professional development and internal growth through participation in projects and cross-functional initiatives