Account Coordinator Benelux | Dutch - Undutchables

Jobster; Hoofddorp; Hybrid; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Hybrid work model

International environment

Professional development opportunities

Job summary

Jobster is seeking an Account Coordinator to support the Benelux market in a dynamic inside sales environment. You will be the primary point of contact for customers, ensuring a smooth end-to-end sales and service experience and working closely with the Sales & Support team.

You will manage quotations, support growth opportunities, onboard customers, and collaborate across regions while ensuring high-quality service and accurate data management.

Qualifications

• Fluent in Dutch (C2) and English (C1-C2).
• French is a strong advantage for supporting Belgian customers.
• Bachelor’s degree or equivalent level through experience.
• Proficiency in Microsoft Office.

Responsibilities

• Manage the full inside sales cycle, including preparing and following up on quotations and contracts.
• Support commercial growth by identifying opportunities and maintaining strong customer relationships.
• Gather and share customer and market insights with Key Account Managers and internal teams.
• Assist customer onboarding and maintain accurate customer data.
• Contribute to contract lifecycle and debtor management processes.
• Monitor customer balances and ensure timely follow-up.
• Handle customer inquiries, complaints, and product-related questions professionally.
• Ensure accurate administration and high-quality service delivery.

Skills

Dutch (C2)

English (C1-C2)

French (advantage)

Microsoft Office

Education

Bachelor's degree

Job description

Our client is seeking a proactive and customer-focused Account Coordinator to support their Benelux market within a dynamic inside sales environment. In this role, the Account Coordinator acts as the primary point of contact for customers, ensuring a smooth and professional end-to-end sales and service experience.

The position sits within the Sales & Support team and plays a key role in maintaining strong customer relationships while supporting business growth. The Account Coordinator works closely with internal stakeholders and provides support across regions when needed.

Key responsibilities include:

• Managing the full inside sales cycle, including preparing and following up on quotations and contracts
• Supporting commercial growth by identifying opportunities, conducting proactive sales activities, and maintaining strong customer relationships
• Gathering and sharing customer and market insights with Key Account Managers and internal teams
• Supporting customer onboarding and maintaining accurate customer data
• Contributing to contract lifecycle and debtor management processes
• Monitoring customer balances and ensuring timely follow-up
• Handling customer enquiries, complaints, and product-related questions in a professional manner
• Ensuring accurate administration and high-quality service delivery

Requirements

• Fluent in Dutch (C2) and English (C1-C2)
• French is considered a strong advantage, particularly for supporting Belgian customers
• Experience within logistics, supply chain, or a commercial environment is a plus
• Proficiency in Microsoft Office
• Bachelor’s degree or equivalent level through experience

Key competencies

• Strong Commercial mindset - previous sales or buisness development experience is highly desired
• Strong customer focus with the ability to understand needs and deliver high-quality service
• Ownership and accountability, with the ability to manage responsibilities from start to finish
• Proactive and solution-oriented mindset
• Strong team player with excellent collaboration skills
• Results-driven with a balance between efficiency and quality

Benefits

• Flexible salary range depending on market level and experience
• Hybrid working model: 2 days working from home and 3 days in the office
• An international and customer-driven working environment
• A collaborative and supportive team culture
• A role with direct impact on customer satisfaction and business success
• Opportunities for professional development and internal growth through participation in projects and cross-functional initiatives