34068 Logistics Coordinator (CR/4006490) Breda, Netherlands
- Full time position
- Start date: ASAP
- 1 year contract to start with
- 2 days per week on location in Breda
Accountabilities
- Support daily operations related to reverse logistics, tracking and tracing, serialization, and distribution complaints throughout the EMEA region.
- Ensure compliance in managing third-party distribution complaints and returns while meeting the established key performance indicators (KPIs).
- Ensure compliance with SOX and GDP regulations.
- Attention to detail and a quality mindset in all activities determine the root causes of problems with limited scope and complexity.
Responsibilities
- Monitors and coordinates the return of Finished Drug Products (FDP) to Amgen Sites (ABR/ADL), CMO or Amgen Warehouses or LSP locations, including re-calls.
- Log, investigate, and follow up on low-risk distribution complaints by coordinating with relevant stakeholders. Ensure that all records are accurately initiated and concluded within the designated timelines and in compliance with regulatory requirements.
- Support tracking and tracing activities for shipments under the Global distribution Hub, providing daily oversight and collaborating with the business process owner.
- Perform daily analysis of alerts received from the National Medicines Verification Organization (NMVO) and own the monthly and quarterly EU FMD Alert trend reporting process.
- Supports team and business with continuous improvements.
- Represent the team during Stakeholder management meetings.
- Participates in ABR internal and external audits as needed.
- Other duties may be assigned to you as required.
Minimum Requirements
- Master’s or bachelor’s degree with two years of Supply Chain experience in a GMP and GDP-regulated industry.
- Ability to multitask and work with a diverse, international group.
- Advanced communication skills.
- Computer skills and ERP experience.
- Experience with issue handling in a logistic environment.
- Problem-solving skills.
- Proactive self-starter who can manage workload and prioritise tasks efficiently.
- Proficiency in the English language is required for both written and oral communication.
Preferred Requirements
- Preferably 3+ yrs' relevant experience in the biotech/pharma industry & strong understanding of supply chain, order-to-invoicing & international trade.
- Understanding of GMP regulations, GDP guidelines, and SOX regulations.
- Lean Six Sigma certification is a plus.
Competencies
- Critical thinking, problem-solving and analytical skills.
- Analyzes a problem by gathering and understanding all relevant information.
- Able to manage multiple responsibilities and priorities simultaneously, especially in a fast-paced environment with time constraints.
- Ability to maintain attention to detail.
- Able to work effectively with people from diverse cultures and adapt to different working styles.
- Communicate issues in a timely manner.
- Capable of planning and organising tasks and work responsibilities to achieve objectives.
- Quality-focused mindset.
- Skilled in reporting and technical writing skills.
- Understand basic supply chain concepts, manufacturing networks and key business metrics.