1st Line Robotics Support Specialist

Octiva; Breda; On-site; EUR 30,000 - 40,000; Full time

Job summary

A company specializing in robotic solutions in Breda is seeking a dedicated 1st Line Support Officer. This role involves being the first point of contact for customers, assisting with inquiries, and resolving technical issues. Ideal candidates will have MBO level 2 education, strong communication skills, and fluency in Dutch and English. You will work in a collaborative environment focused on innovation and customer satisfaction, contributing to the support of innovative agricultural technologies.

Qualifications

• Fluency in both Dutch and English.
• Self-taught technical knowledge is a strong advantage.
• Interest in technology, robotics, horticulture, and process optimization is a plus.

Responsibilities

• Act as the first point of contact for customers.
• Assist customers with inquiries and resolve technical issues.
• Schedule support engineers for customer visits.
• Follow up with customers to ensure issue resolution.

Skills

Communication skills

Multitasking

Stress resistance

Planning ability

Team player

Education

MBO level 2 education or equivalent

Job description

A company specializing in robotic solutions in Breda is seeking a dedicated 1st Line Support Officer. This role involves being the first point of contact for customers, assisting with inquiries, and resolving technical issues. Ideal candidates will have MBO level 2 education, strong communication skills, and fluency in Dutch and English. You will work in a collaborative environment focused on innovation and customer satisfaction, contributing to the support of innovative agricultural technologies.