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Jobs in Johor Bahru, United Arab Emirates

Customer Success Leader — Hybrid | Growth & Equity

Kegmil

Johor Bahru
Hybrid
MYR 60,000 - 90,000
30+ days ago
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Customer Success Manager

Kegmil

Johor Bahru
Hybrid
MYR 60,000 - 90,000
30+ days ago

Account Management (Sr. Executive) (B2B)

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Iskandar Puteri
On-site
MYR 100,000 - 150,000
27 days ago

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Johor
On-site
MYR 100,000 - 150,000
21 days ago

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Customer Success Leader — Hybrid | Growth & Equity
Kegmil
Johor Bahru
Hybrid
MYR 60,000 - 90,000
Full time
30+ days ago

Job summary

Kegmil is searching for a Customer Success Manager to drive customer adoption and satisfaction in a dynamic SaaS environment. This role involves building trusted client relationships, guiding onboarding processes, and ensuring users realize the full potential of Kegmil's platform. Ideal candidates will have a customer-first mindset and the ability to create measurable value. Join Kegmil to impact operational challenges across industries with innovative solutions and a supportive team culture.

Benefits

Fast-track to leadership
Flexible, hybrid work
Competitive salary with equity participation

Qualifications

  • 3+ years in Customer Success or Account Management in SaaS/enterprise software.
  • Customer-first mindset with strong relationship and communication skills.
  • Collaborative, proactive, and strong problem-solving abilities.

Responsibilities

  • Develop and maintain trusted relationships with customers from onboarding to adoption.
  • Act as the voice of the customer, gathering feedback and collaborating for improvements.
  • Monitor customer health, addressing challenges with urgency and empathy.

Skills

Relationship-building
Communication
Problem-solving
Proactive mindset
Job description
Kegmil is searching for a Customer Success Manager to drive customer adoption and satisfaction in a dynamic SaaS environment. This role involves building trusted client relationships, guiding onboarding processes, and ensuring users realize the full potential of Kegmil's platform. Ideal candidates will have a customer-first mindset and the ability to create measurable value. Join Kegmil to impact operational challenges across industries with innovative solutions and a supportive team culture.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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