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Join our dynamic customer support team as we seek a service engineer to provide unparalleled support to our regional and worldwide customers. We are looking for a candidate with extensive experience in Automation and Control systems, with a strong background in hands-on service or operational experience involving Automations and thrusters, which is considered an added advantage.

Innovate for a better world with us. Protechting People and Planet drives every solution.

Responsibilities

• Customer Support and Service Focus: Provide exceptional customer support, commissioning, and service for Kongsberg Maritime products.
• Regional Service Coverage: Manage service activities in Southeast Asia, maintaining strong client relationships.
• Technical Preparation and Execution: Conduct workshop tests, prepare and execute work assignments to meet performance standards.
• Documentation and Reporting: Generate service reports, update drawings, and maintain relevant databases and documents.
• Remote Support and Assistance: Provide remote guidance and product support to customers, and offer backend support to the service team.
• Administrative and Ad-Hoc Duties: Handle pre- and post-work administrative tasks and undertake ad-hoc responsibilities as assigned.

Qualifications and experience

• Qualifications: Diploma/Degree in Electronics, Instrumentation, or Mechatronic Engineering. Relevant experience in the maritime industry is an advantage.
• Onboard Experience: Experience with ship automation systems (controls and propulsion), system processes, distributed control systems, and power management. Ability to work independently.
• Key Skills: Strong cooperative and communication skills, result-oriented, and self-motivated.
• Problem-Solving Approach: Meticulous and methodical in remote case handling, with a proactive attitude.
• Customer Focus: Passionate and patient in customer interactions, with a service-minded approach.
• Travel Flexibility: Willingness and ability to travel overseas on short notice.

AtKONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

This employment may require obtaining relevant statutory and government requirements and documentation essential for legal employment. Pre-employment medical check may be requested to ensure that selected candidate is in good health and fit for the role's responsibilities, aligning with safety and health standards at KONGSBERG.

You are able to

• identify commercial opportunities and you have a strong positive impact on business growth and profitability.
• comply to company rules and procedures and execute plans with commitment and determination.
• use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively.
• create a stable and re-assuring work atmosphere and support and encourage the team.
• analyse complex issues and problems and come up with rational judgments.
• demonstrate specialist knowledge and expertise in own area.

What we can offer

• An exciting and important position working for the world-leading supplier of maritime solutions.
• Professional development and career opportunities
• Competitive pay and benefits
• We offer hybrid working arrangement.

Only shortlisted candidates will be notified for interview.

Kongsberg employees are reminded to notify their department manager prior to application for any position within the company.

AtKONGSBERG, "Protechting People and Planet" drives solutions, and diverse teams inspire innovation.

Work location:

27-5, The Boulevard, Mid Valley City Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia

Point of contact
Mr. Glenn Zhang

Kongsberg Maritimeis a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

OurGlobal Customer Supportdivision is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERGis a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.