E Commerce jobs in United States

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Regional Risk Policy team is a small but collaborative team responsible for managing payments related risk and fraud risk. We optimise risk actions and processes to minimise losses without compromising on business growth. If you are interested in risk management, then you should join our team!

Get to Know the Role

We are looking for someone who combines risk acumen with data fluency—comfortable deep-diving into data, building clear analyses and dashboards, and turning findings into effective policies and controls. We believe a successful candidate is insightful and ; if you believe you have what it takes then we'd love to hear from you.

You will report to the Lead Risk Policy Manager, Merchants and work onsite at Grab office.

The Critical Tasks You Will Perform

• Be a risk policy subject matter expert across the domains of payment / merchant fraud; advise and partner with cross‑functional teams on risk principles and guardrails.
• Shape and evolve regional risk strategies and control frameworks that balance fraud reduction, user experience, and growth; partner with stakeholders to operationalize them.
• Leverage data analytics to surface trends, quantify trade‑offs, and measure impact; champion automation to improve efficiency.
• Conduct risk reviews for new products, features, and markets; define clear guardrails and success metrics.
• Manage continuous improvements in main risk metrics; report facts to senior and executive management in a clear, concise, and data-driven manner.
• Lead complex issue management and continuous improvement; stay ahead of evolving fraud/scam typologies and translate insights into preventive controls and targeted education.

What Essential Skills You Will Need

• Minimum 5 years of experience in FinTech, payments, e-commerce, strategy consulting, analytics, or operations.
• Good Data analytics skills with proficiency in SQL, ability to work with large datasets, build clear dashboards (e.g., PowerBI or Superset), and translate insights into applicable recommendations, with comfort using AI tools to accelerate analysis and documentation.
• Solid fraud and risk domain knowledge with hands-on exposure to payments or e-commerce fraud, merchant risk, and risk policy development or enforcement.
• Collaborate with product, engineering, and data teams to operationalize policies and automate controls, monitoring, and reporting.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.