Workplace Experience Champion

Jones Lang LaSalle Incorporated; George Town; On-site; MYR 22,000 - 36,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Bayan Lepas, Malaysia, is seeking a proactive Workplace Experience Ambassador to support building operations, engage staff, and coordinate daily facilities activities. The role involves logging calls, managing requests, and ensuring safety and compliance while delivering superior workplace experiences for occupants.

You will work on-site in a dynamic environment, coordinating with facilities, engineering, and administrative teams, and contributing to continuous

Responsibilities

• Log and manage call requests and complaints from employees.
• Create and assign unique IDs for service requests.
• Generate work orders and job cards with specific tasks.
• Assign service providers based on request type.
• Follow up on completion and track response times.
• Communicate status and probable closure timing to requestors.
• Prepare daily/weekly reports and contribute to monthly management reporting.
• Ensure compliance with health, safety and regulatory requirements.

Job description

Jones Lang LaSalle Incorporated in Bayan Lepas, Malaysia, is seeking a proactive Workplace Experience Ambassador to support building operations, engage staff, and coordinate daily facilities activities. The role involves logging calls, managing requests, and ensuring safety and compliance while delivering superior workplace experiences for occupants.

You will work on-site in a dynamic environment, coordinating with facilities, engineering, and administrative teams, and contributing to continuous