WMS & Operations Systems Analyst

MR DIY International; Seri Kembangan; On-site; MYR 72,000 - 108,000; Full time

Job summary

MR DIY International is seeking a Business System and Process Analyst (BSPA) to bridge operations and technology, supporting WMS initiatives and internal system improvements. You will collaborate with the System Solutions Manager and stakeholders to analyse requirements, optimise workflows, implement scalable solutions, and enhance data visibility, reporting, and process controls across the organisation.

This role also entails system testing, UAT, and post-implementation support to ensure smooth

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field.
• 2–3 years of experience as a Business/System Analyst or similar role.
• Experience in WMS, ERP, logistics, supply chain, or operational systems is highly preferred.
• Familiarity with SQL, database concepts, data mapping, and system integration.

Responsibilities

• Gather, analyse, and document business requirements from operational and functional stakeholders.
• Translate business needs into functional specifications and system requirements.
• Conduct gap analysis between current workflows and proposed system solutions.
• Review and improve internal operational processes to enhance productivity and accuracy.
• Document workflows, SOPs, data flows, and integration requirements across systems.
• Support implementation, customization, and enhancement of WMS and other internal systems.
• Collaborate with the System Solutions Manager and development team to design scalable solutions.
• Participate in system configuration, user setup, testing, deployment, and post-implementation support.
• Assist in establishing internal systems and tools to support operational efficiency and business growth.
• Ensure systems align with operational objectives, compliance requirements, and business scalability.

Skills

Analytical thinking

Stakeholder management

Communication skills

Problem solving

Prioritization

Collaboration

Education

Bachelor’s degree in Information Systems / Computer Science / Business Administration

Tools

SQL

ERP Systems

WMS

Job description

MR DIY International is seeking a Business System and Process Analyst (BSPA) to bridge operations and technology, supporting WMS initiatives and internal system improvements. You will collaborate with the System Solutions Manager and stakeholders to analyse requirements, optimise workflows, implement scalable solutions, and enhance data visibility, reporting, and process controls across the organisation.

This role also entails system testing, UAT, and post-implementation support to ensure smooth