Logistics Systems & Digitalisation Analyst

MR DIY International; Seri Kembangan; On-site; MYR 70,000 - 110,000; Full time

Job summary

MR DIY International is seeking a Logistics Systems Analyst to support digitalization initiatives within the Global Trade & Product Compliance department. You will bridge operations, IT, and external vendors to gather requirements and design solutions that automate trade and compliance workflows.

You will coordinate implementations, track deliverables, risks, and timelines, and ensure user training and post-implementation support, while maintaining thorough documentation to keep the solution

Qualifications

• Bachelor’s Degree in Supply Chain Management, Business Information Systems, Computer Science, or a related field.
• 2-3 years of relevant experience as a Business Analyst, Project Coordinator, or Systems Analyst.
• Proven experience in system deployment or digitalization projects (ERP, GTM, TMS, MRP, or WMS) is highly preferred.
• Familiarity with global trade, customs, import/ export, or product compliance processes is an advantage.
• Skilled in documenting User Stories, Functional Requirement Documents, and UAT scripts.
• Exceptional ability to bridge the gap between technical developers and non-technical users.
• High attention to detail with the ability to spot logic gaps in automated workflows.
• Proactive in identifying system risks and proposing creative workarounds.

Responsibilities

• Gather, analyse, and document business requirements related to global trade and product compliance processes.
• Translate complex regulatory and operational requirements into clear, actionable functional specifications and user stories for technical teams.
• Partner with IT and system vendors to design and evaluate system capabilities and ensure proposed designs align with business objectives.
• Assist in creating mock-ups, or logic decision flows to visualize digital solutions for stakeholder buy-in and approval.
• Serve as the primary point of contact between GTPC department and technical partners during system configurations and enhancements.
• Drive the tracking of business requirements, deliverables, system issues, timelines, risks, and dependencies to ensure projects remain on schedule and within scope.
• Facilitate and ensure timely digital rollout, user training, and provide hyper-care support post-implementation.
• Maintain meticulous documentation of system logic, functional updates to ensure the digital solution remains audit-ready.
• Partner with Logistics Process Analyst to identify the impact of system changes on existing workflows and assist in updating SOPs accordingly.
• Support change management efforts to ensure smooth adoption of new processes and systems.
• Develop comprehensive user manuals and lead system-centric training sessions to ensure high system adoption rates across all users.
• Serve as functional SME to troubleshoot and resolve system-related issues and prioritize enhancement backlog based on business focus.

Skills

Business Analysis

Requirements Gathering

Stakeholder Management

UAT & Documentation

Communication

Education

Bachelor’s Degree in Supply Chain Management

Related field (BIS/CS)

Tools

ERP

TMS

WMS

MRP

GTM

Job description

MR DIY International is seeking a Logistics Systems Analyst to support digitalization initiatives within the Global Trade & Product Compliance department. You will bridge operations, IT, and external vendors to gather requirements and design solutions that automate trade and compliance workflows.

You will coordinate implementations, track deliverables, risks, and timelines, and ensure user training and post-implementation support, while maintaining thorough documentation to keep the solution