Wine & Spirits Sales Assistant – Guest Experience

Stream Empire Holdings; Kuala Lumpur; In loco; MYR 28.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Descrizione del lavoro

Stream Empire Holdings is seeking a Guest Experience Worker in Malaysia to greet customers, explain product information, and deliver excellent service at busy retail locations including Lalaport, Starhill, and Pavilion Bukit Jalil.

You will handle cash and card payments, maintain clean spaces, restock supplies, and ensure health and safety standards while working in shifts, including weekends and public holidays. Fluency in English and Bahasa Malaysia is required, with training provided.

Competenze

• Must be at least 21 years old.
• Fluent in English and Bahasa Malaysia with excellent listening and communication skills.
• Experience in food & beverage or customer service is preferred, wine experience a plus.
• Willingness to be trained and to learn about F&B.
• Energetic, motivated, and able to work with minimal supervision.

Mansioni

• Greet customers and explain product information while maintaining high service levels.
• Process cash and card payments at registers and digital systems.
• Keep work and customer areas clean and organized.
• Restock supplies and alert management when inventory is low.
• Ensure health and safety regulations are followed.
• Address customer questions and refer to managers when needed.
• Demonstrate teamwork with colleagues and superiors.
• Work shifts including Saturdays, Sundays and public holidays.

Conoscenze

Customer service

English & BM

Communication skills

Willing to learn

Team player

Descrizione del lavoro

Stream Empire Holdings is seeking a Guest Experience Worker in Malaysia to greet customers, explain product information, and deliver excellent service at busy retail locations including Lalaport, Starhill, and Pavilion Bukit Jalil.

You will handle cash and card payments, maintain clean spaces, restock supplies, and ensure health and safety standards while working in shifts, including weekends and public holidays. Fluency in English and Bahasa Malaysia is required, with training provided.