Windows Support Engineer – Mandarin Speaker

Oxydata Software Sdn Bhd; Petaling Jaya; Hybrid; MYR 78,000 - 123,000; Full time

Job summary

Oxydata Software Sdn Bhd in Malaysia is seeking a Windows Support Engineer (Infrastructure) for a long-term direct contract in Petaling Jaya. The role requires Mandarin communication and Malaysian citizenship, with a hybrid work arrangement (2 days in office, 3 days from home).

You will manage Windows Server environments, provide enterprise infrastructure support, and work with virtualization, cloud services (AWS/Azure), and network troubleshooting to keep systems reliable.

Qualifications

• Malaysian citizenship is mandatory.
• Mandarin communication skills are mandatory.
• Strong hands-on Windows Server administration and troubleshooting.
• Experience with VMware or Hyper-V.
• Experience with AWS or Microsoft Azure.
• Good understanding of DNS, DHCP, and networking troubleshooting.
• Basic to intermediate knowledge of NAS, SAN, RAID, and NFS.
• Strong technical troubleshooting and problem-solving skills.

Responsibilities

• Manage, maintain, and troubleshoot Windows Server environments.
• Provide technical support for Windows operating systems and enterprise infrastructure.
• Install, configure, and support VMware or Hyper-V virtualization platforms.
• Support cloud environments, including AWS or Microsoft Azure.
• Troubleshoot networking issues involving DNS, DHCP, and connectivity.
• Support storage technologies such as NAS, SAN, RAID, and NFS.
• Perform system monitoring, log analysis, and performance troubleshooting.
• Support backup, recovery, and data protection activities.
• Collaborate with infrastructure teams to resolve technical issues.

Skills

Windows Server administration

Networking troubleshooting

Tools

VMware

Hyper-V

AWS

Azure

Job description

Location: Petaling Jaya (PJ), Selangor, Malaysia
Work Arrangement: Hybrid (2 Days Office / 3 Days WFH)
Employment Type: Direct Contract with MNC
Contract Duration: 24+ Months (Potential Conversion to Permanent Based On Performance)
Eligibility: Malaysian Citizens Only
Language Requirement: Mandarin Speaking (Mandatory)

About the Opportunity

We are looking for a skilled Windows Support Engineer (Infrastructure Support) to join a well-established Multinational Corporation (MNC) in Petaling Jaya.

This role offers a long-term direct contract with an MNC, with potential conversion to permanent employment based on performance and business requirements.

Important: This position is exclusively open to Malaysian citizens who can communicate effectively in Mandarin.

Key Responsibilities

Manage, maintain, and troubleshoot Windows Server environments.

Provide technical support for Windows operating systems and enterprise infrastructure.

Install, configure, and support VMware or Hyper-V virtualization platforms.

Support cloud environments, including AWS or Microsoft Azure.

Troubleshoot networking issues involving DNS, DHCP, and connectivity.

Support storage technologies such as NAS, SAN, RAID, and NFS.

Perform system monitoring, log analysis, and performance troubleshooting.

Support backup, recovery, and data protection activities.

Collaborate with infrastructure teams to resolve technical issues.

Mandatory Requirements

Malaysian citizenship is mandatory.

Mandarin communication skills are mandatory.

Strong hands-on experience in Windows Server administration and troubleshooting.

Experience with VMware or Hyper-V.

Experience with AWS or Microsoft Azure.

Good understanding of DNS, DHCP, and networking troubleshooting.

Basic to intermediate knowledge of NAS, SAN, RAID, and NFS.

Strong technical troubleshooting and problem-solving skills.

Added Advantages

Knowledge of Linux/Unix operating systems.

Microsoft, AWS, Azure, CCNA, or CCNP certifications.

Experience with Commvault or other backup solutions.

Experience supporting enterprise IT infrastructure.

We are local 100% Malaysian-owned MSC status company established in 2006 serving ASEAN region. Our core competencies are in IT Managed Services, Dev/Ops, Outsourcing, Analytics development services, and Microsoft Platform development such as SharePoint, Power Platform, Dynamics CRM, and .NET/Mobile Application development. We help our clients to realize their results through digital transformation using our innovative IT services and software solutions.

We are local 100% Malaysian-owned MSC status company established in 2006 serving ASEAN region. Our core competencies are in IT Managed Services, Dev/Ops, Outsourcing, Analytics development services, and Microsoft Platform development such as SharePoint, Power Platform, Dynamics CRM, and .NET/Mobile Application development. We help our clients to realize their results through digital transformation using our innovative IT services and software solutions.