Wellness Studio Manager (Pilates & Yoga)

LUNORA WELLNESS SDN. BHD.; Shah Alam; On-site; MYR 50,000 - 73,000; Full time

Benefits offered by this job

Performance-based incentives

Career growth opportunities

Premium boutique wellness studio

Job summary

LUNÓRA Wellness Studio is a premium boutique wellness destination located in Setia Alam, Shah Alam. We are seeking an experienced Wellness Studio Manager to lead our pre-opening preparations, oversee daily operations, manage our team and drive membership growth.

The role requires strong leadership, a hands-on mindset and a deep network within the Malaysian Pilates, Yoga and boutique fitness community. You will coordinate class schedules, bookings, and member services to deliver a premium member

Qualifications

• Minimum 3 years of management experience in Pilates, Yoga, Boutique Fitness or Wellness Studio operations.
• Strong connections within the Malaysian Pilates, Yoga and boutique fitness industry are highly desirable.
• Direct experience managing a Pilates Reformer or Yoga studio is strongly preferred.
• Excellent communication skills in English and Bahasa Malaysia; additional languages are a plus.

Responsibilities

• Oversee daily studio operations and manage class schedules across Pilates, Yoga, and related offerings.
• Coordinate instructors, reception staff and support teams; ensure smooth bookings and membership management.
• Lead pre-opening preparations, recruit and onboard staff, and drive membership growth and revenue targets.
• Monitor customer experience and service quality, addressing issues to maintain a premium environment.

Skills

Leadership

Communication

Organisation

Problem-solving

Recruitment

Team development

Membership sales

Tools

Studio booking system

CRM software

Membership management system

Job description

Wellness Studio Manager (Pilates & Yoga)

Wellness Studio Manager (Pilates & Yoga)

Company: LUNÓRA Wellness Studio

Location: Setia Alam, Shah Alam, Selangor, Malaysia

Employment Type: Full-Time

Salary: RM 4,500 – RM 6,500 per month + Performance-Based Incentives

About the Role

LUNÓRA Wellness Studio is an exciting new premium boutique wellness destination located in Setia Alam, Shah Alam.

We are seeking an experienced, commercially driven and hands-on Wellness Studio Manager to lead our pre-opening preparations, oversee daily operations, manage our team and drive membership growth.

LUNÓRA brings together Reformer Pilates, Yoga, Aerial Yoga, Dance Fitness, Recovery Facilities and a boutique wellness café within one thoughtfully designed space.

The successful candidate will play a key leadership role in building our studio from the ground up, creating an exceptional member experience and establishing LUNÓRA as a leading wellness destination in Selangor.

Key Responsibilities

1. Studio Operations & Management

Oversee daily studio operations, ensuring smooth and efficient service across all departments.

Manage Pilates, Yoga, Aerial Yoga, Dance Fitness and other wellness class schedules.

Coordinate instructors, reception staff and support teams.

Oversee class bookings, attendance, cancellations and membership management systems.

Maintain high standards of cleanliness, presentation, safety and customer experience.

Coordinate Recovery and Café operations to ensure consistent service quality.

2. Membership Sales & Business Growth

Develop strategies to attract new members and retain existing clients.

Achieve monthly membership, revenue and retention KPIs.

Convert enquiries, trials and walk-in visitors into paying members.

Identify opportunities for partnerships, corporate wellness programmes and local community engagement.

Monitor sales performance and provide regular management reports.

Assist in recruiting, interviewing and onboarding instructors and operational staff.

Manage staff schedules, attendance, performance and daily responsibilities.

Train team members to deliver a premium and consistent customer experience.

Build a positive, professional and results-oriented workplace culture.

Address operational challenges and resolve customer complaints professionally.

Support all operational preparations ahead of the official opening.

Assist with recruitment, staff training and operational procedures.

Help launch and manage Founding Membership presales.

Coordinate trial sessions, promotional events and launch activities.

Ensure booking systems, membership packages and service procedures are ready before opening.

5. Customer Experience & Quality Control

Build strong relationships with members and encourage long-term loyalty.

Ensure excellent service standards across the entire wellness studio.

Monitor customer feedback, satisfaction and retention.

Maintain a welcoming, professional and premium environment.

About You

Minimum 3 years of management experience in Pilates, Yoga, Boutique Fitness or Wellness Studio operations.

Strong connections within the Malaysian Pilates, Yoga and boutique fitness industry are highly desirable. The ideal candidate should have an established professional network of qualified instructors and proven experience in instructor recruitment, interviewing, onboarding and team development.

The successful candidate will be expected to take an active role in building LUNÓRA’s instructor team during the pre-opening phase.

Direct experience managing a Pilates Reformer or Yoga studio is strongly preferred.

Proven ability to manage instructors, reception teams, studio schedules and member bookings.

Strong experience in membership sales, customer retention and revenue growth.

Demonstrated ability to achieve sales targets and operational KPIs.

Good understanding of Reformer Pilates, Yoga programmes and boutique wellness services.

Experience using studio booking, CRM and membership management systems.

Strong leadership, communication, organisational and problem-solving skills.

Ability to work independently and take ownership of day-to-day operations.

Excellent communication skills in English and Bahasa Malaysia. Additional language skills are an advantage when serving our diverse clientele.

Highly Desirable

Previous experience managing a successful Pilates or Yoga studio in Malaysia.

Experience opening or launching a new boutique fitness or wellness studio.

Proven success in pre-opening membership sales and promotional campaigns.

Established connections within the local Pilates, Yoga or wellness community.

Experience managing premium or luxury wellness businesses.

Ability to demonstrate measurable results in membership growth, studio profitability and customer satisfaction.

What We Offer

Competitive monthly salary of RM 4,500 – RM 6,500, depending on experience and qualifications.

Performance-based incentives linked to agreed sales and operational targets.

Opportunity to lead a premium boutique wellness studio from its launch.

A key management position with meaningful responsibility and opportunities for career growth.

Supportive, professional and quality-focused working environment.

Opportunity to contribute to the development of a distinctive wellness brand in Malaysia.

LUNÓRA Wellness Studio — Wellness in a Different Light.