Wellness Product Lead — Hospitality & Experience

ERMS Berhad; Subang Jaya; On-site; MYR 90,000 - 180,000; Full time

Job summary

ERMS Berhad invites a Senior Product Manager to drive planning, development and enhancement of REN Wellness Retreat’s wellness products, services and guest experiences in Malaysia, aligned with brand positioning.

You will analyze market trends in Malaysia and Southeast Asia, coordinate cross‑functional teams, and identify revenue opportunities and partnerships to grow the integrated wellness ecosystem.

Qualifications

• Bachelor's degree in any field.
• At least 5 years of experience in product management, product marketing, or related field.
• Hospitality or wellness/service industry background is advantageous.
• Mandarin is preferred for communication with suppliers/clients from China.
• Ability to independently manage projects from research to delivery and coordinate cross-functional teams.

Responsibilities

• Support planning, development and enhancement of wellness products, services and guest experiences.
• Identify opportunities to adapt research findings into offerings and ecosystem; submit proposals.
• Conduct market research on hospitality, wellness, spa, health and lifestyle in Malaysia and Southeast Asia.
• Evaluate market demand, pricing and competitor offerings to inform strategy.
• Identify opportunities for new revenue streams and partnerships; prepare proposals.
• Coordinate cross‑department product development and implementation projects.
• Define objectives, scope, timelines, and resources to drive on‑time delivery.
• Collect and consolidate performance data (sales, profitability, guest satisfaction, occupancy).
• Review customer feedback and occupancy trends to evaluate product effectiveness.

Skills

Product management

Market research

Cross-functional coordination

Project planning

Communication

Hospitality/wellness experience

Mandarin (preferred)

Education

Bachelor's degree

Job description

ERMS Berhad invites a Senior Product Manager to drive planning, development and enhancement of REN Wellness Retreat’s wellness products, services and guest experiences in Malaysia, aligned with brand positioning.

You will analyze market trends in Malaysia and Southeast Asia, coordinate cross‑functional teams, and identify revenue opportunities and partnerships to grow the integrated wellness ecosystem.