Warranty & PDI Compliance Specialist

Chery Malaysia; Kuala Lumpur; Vor Ort; MYR 48.000 - 72.000; Vollzeit

Zusammenfassung

Chery Malaysia is seeking a Warranty Claims & PDI Specialist responsible for managing dealer warranty claims and Pre-Delivery Inspection submissions, ensuring compliance with corporate guidelines, accurate documentation, and timely processing.

You will support dealers on warranty procedures, conduct regular audits, monitor compliance, and prepare warranty performance reports while coordinating with internal teams to resolve issues efficiently.

Qualifikationen

• Diploma or Bachelor's Degree in Automotive, Engineering, Business Administration, or a related field.
• Strong knowledge of automotive warranty procedures and dealer operations.
• Ability to review data, identify discrepancies, and implement corrective actions.

Aufgaben

• Manage dealer warranty claims in line with corporate policies.
• Review and verify documentation for claim accuracy and completeness.
• Provide guidance to dealers on warranty procedures and submission requirements.
• Review PDI reports for accuracy and compliance, and coordinate with dealers to resolve issues.
• Monitor PDI submission quality and ensure issues are addressed before delivery.
• Serve as primary contact for warranty and PDI matters with dealers.
• Coordinate with internal departments to resolve warranty/ PDI issues promptly.
• Maintain relationships with dealer teams to ensure smooth warranty operations.
• Prepare weekly and monthly warranty tracking reports and analyze trends.

Kenntnisse

Coordination

Communication

Analytical thinking

Problem solving

Attention to detail

Independent work

Ausbildung

Diploma or Bachelor's Degree in Automotive, Engineering, Business Administration

Tools

Microsoft Excel

Jobbeschreibung

Chery Malaysia is seeking a Warranty Claims & PDI Specialist responsible for managing dealer warranty claims and Pre-Delivery Inspection submissions, ensuring compliance with corporate guidelines, accurate documentation, and timely processing.

You will support dealers on warranty procedures, conduct regular audits, monitor compliance, and prepare warranty performance reports while coordinating with internal teams to resolve issues efficiently.