Warehouse Operations Project (WH Ops) – Bukit Raja, Klang

Shopee; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Shopee Malaysia is seeking a driven professional to lead warehouse project execution and process improvements in Kuala Lumpur. You will identify pain points across picking, packing, sorting, and inventory flow, translating them into structured, executable plans while coordinating with stakeholders from planning to implementation.

The role emphasizes independent work, problem-solving, and a bias toward automation and AI-enabled improvements to boost productivity and accuracy in operations.

Qualifications

• Strong communication in English and Bahasa Malaysia.
• Ability to work independently in a fast-paced environment.
• Process-driven with structured thinking and problem-solving abilities.
• Preferrred background in project management, operations, analytics, automation, or related fields.
• Fresh graduates or early career professionals are welcome to apply.

Responsibilities

• Warehouse project execution and problem solving: identify pain points, analyze root causes, and translate into actionable improvement plans.
• Warehouse process optimization and migration execution: support process redesign and smooth execution of improvement initiatives.
• Cross-functional coordination and stakeholder communication: align requirements and ensure execution from planning to implementation.
• Planning, tracking and delivery ownership: develop timelines, monitor progress, ensure delivery within scope and timeline.
• Operational automation, AI adoption and digital improvement: drive automation and AI-enabled initiatives to improve productivity and efficiency.

Skills

Communication

Independent owner mindset

Problem solving

Cross-functional collaboration

Job description

Job Description

• Warehouse project execution & problem solving – Identify warehouse operational pain points (picking, packing, sorting, inventory flow, space utilization, bottlenecks), analyze root causes, and translate them into structured, executable improvement plans.
• Warehouse process optimization & migration execution – Support warehouse improvement initiatives including process redesign, operational optimization, and warehouse migration activities to ensure smooth execution and minimal disruption.
• Cross-functional coordination & stakeholder communication – Work with multiple stakeholders to align requirements, communicate project plans clearly, and ensure execution alignment from planning to implementation.
• Planning, tracking & delivery ownership – Develop project timelines, monitor progress, and ensure initiatives are delivered within scope, timeline, and expected operational outcomes.
• Operational automation, AI adoption & digital improvement – Drive automation and AI-enabled initiatives (workflow automation, smart tools, system enhancements) to improve warehouse productivity, operational accuracy, and efficiency.

Requirements

• Strong communication skills in English and Bahasa Malaysia; able to clearly articulate ideas and work with cross-functional stakeholders
• Strong ownership mindset with ability to work independently in a fast-paced environment
• Process-driven, structured thinker with strong problem-solving ability
• Preferred background: exposure in project management, operations, business process improvement, analytics, automation, or related fields
• Fresh graduates or early career professionals are welcome to apply