Warehouse Officer

Promac Group; Meru; On-site; MYR 42,000 - 58,000; Full time

Job summary

Promac Group is seeking a hands-on Warehouse Officer to supervise daily operations in a food manufacturing environment. You will ensure safe receiving, storage, inventory control, picking and dispatch with strict stock accuracy and traceability.

The role requires a Diploma or Bachelor's in logistics or related field and at least 5 years of warehouse experience, with leadership abilities and proficiency in Excel; SAP/WMS knowledge is a plus.

Qualifications

• Diploma or Bachelor's degree in logistics, supply chain, business administration or related field.
• Minimum 5 years of warehouse experience, with supervision exposure.
• Good knowledge of warehouse operations, inventory control and traceability.
• Hands-on leadership, planning, coordination and problem-solving skills.
• Proficient in Microsoft Excel; SAP or WMS experience is a plus.
• GMP, HACCP, safety and hygiene knowledge is advantageous.

Responsibilities

• Supervise warehouse team and daily activities including receiving, put-away, storage, picking and dispatch.
• Ensure proper handling of raw materials, packaging and finished goods with proper identification.
• Maintain stock records and batch/lot traceability; perform stock counts and variances analysis.
• Apply FIFO/FEFO to minimize aging and wastage; coordinate with other departments.
• Ensure compliance with SOPs, GMP, HACCP and safety requirements; report issues promptly.
• Provide training, monitor attendance and performance; support continuous improvement.

Skills

Leadership

Planning

Coordination

Communication

Problem solving

MS Excel

SAP knowledge

Education

Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or related field

Tools

SAP or WMS

Job description

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We are looking for a hands-on Warehouse Officer to supervise daily warehouse operations in a food manufacturing environment. The role is responsible for safe and efficient receiving, storage, inventory control, picking and dispatch while maintaining stock accuracy, traceability and compliance.

KEY RESPONSIBILITIES

• Supervise the warehouse team and daily activities, including receiving, put-away, storage, picking, dispatch and returns.
• Ensure raw materials, packaging materials and finished goods are received, handled, identified and stored correctly.
• Maintain accurate stock records, documents and system transactions, including batch/lot traceability.
• Apply FIFO/FEFO requirements to minimize aging, expiry, deterioration and wastage.
• Conduct stock counts and reconciliation, investigate variances and implement corrective actions.
• Plan daily manpower and equipment usage, and coordinate with Production, Planning, Purchasing, Quality and Logistics.
• Ensure compliance with warehouse SOPs, safety rules, GMP, HACCP, food-safety and housekeeping requirements.
• Monitor warehouse facilities and material-handling equipment, and report defects or maintenance needs promptly.
• Monitor productivity, inventory accuracy, space utilization and operating performance, and support continuous improvement.
• Provide work instructions, briefings, training and coaching, and monitor employee attendance, discipline and performance.
• Perform other duties assigned by Management when required.

QUALIFICATIONS & REQUIREMENTS

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or a related field.
• Minimum 5 years of relevant warehouse experience, preferably in food manufacturing or FMCG, with experience supervising warehouse personnel.
• Good knowledge of warehouse operations, inventory control, material handling, FIFO/FEFO and stock traceability.
• Hands-on leadership, planning, coordination, communication and problem-solving skills.
• Proficient in Microsoft Office, especially Excel; knowledge of SAP or another warehouse management system is an advantage.
• Knowledge of GMP, HACCP, warehouse hygiene and workplace safety requirements is an advantage.
• Responsible, disciplined and able to work independently under pressure and beyond normal working hours when operationally required.