Warehouse Manager at JD.com

JD.com; Shah Alam; On-site; MYR 60,000 - 100,000; Full time

Job summary

JD Logistics, part of JD.com, invites applications for a Warehouse Manager role in Shah Alam, Malaysia. This full-time, on-site position offers opportunities for career growth within a technology-driven logistics network.

The role covers end-to-end warehouse operations, staff management, inventory control, quality and risk management, and process optimization to support fast, accurate service. Join a diverse, equal opportunity team focused on innovation in smart fulfilment and data-driven

Responsibilities

• Overall Warehouse Operations Management across inbound, outbound, sorting, packing and shipping.
• Personnel Management: recruitment, training, performance evaluation, and team leadership.
• Inventory and Material Management: inventory control, data accuracy, storage optimization.
• Quality Control and Risk Management: monitor quality and ensure compliance with standards.
• Process Optimization and Continuous Improvement: identify bottlenecks and drive improvements.
• Data Analysis and Reporting: analyze warehouse data and report KPIs to management.

Job description

Warehouse Manager at JD.com in Shah Alam, M10, MY. This Full time on site position offers great opportunities for career growth.

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space.

Our Global Smart Supply Chain Network

JINGDONG Logistics combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

• Overall Warehouse Operations Management. Responsible for the daily operations and management of the warehouse, ensuring the smooth execution of inbound, outbound, sorting, packing, and shipping processes. Develop and implement warehouse operating standards and procedures to improve operational efficiency and accuracy, ensuring operational targets are achieved.
• Personnel Management and Team Building. Responsible for the recruitment, training, and performance evaluation of the warehouse team. Optimize manpower allocation and enhance the team's professional capabilities. Motivate and lead the team to complete operational tasks, foster a positive working environment, and ensure warehouse personnel possess good operational skills and safety awareness.
• Inventory and Material Management. Responsible for warehouse inventory control, ensuring inventory data accuracy, sufficient materials, and proper storage arrangements. Regularly monitor and analyze inventory data, optimize warehouse layout and inventory management strategies, reduce storage costs, and minimize losses.
• Quality Control and Risk Management. Monitor quality throughout warehouse operations, identify and resolve quality issues, and ensure all processes comply with quality standards. Assess potential warehouse risks, develop and implement quality and risk control measures, and ensure warehouse operations are free from abnormalities and safety hazards.
• Process Optimization and Continuous Improvement. Proactively identify bottlenecks and areas for improvement in daily operations, propose optimization recommendations, and drive improvement initiatives. Enhance overall warehouse operational efficiency through process optimization and resource integration, promote a positive cycle of warehouse operations, and achieve continuous improvement.
• Data Analysis and Reporting. Responsible for organizing and analyzing warehouse operational data, and regularly providing reports on inventory, shipments, efficiency, and other operational metrics to support management decision-making. Monitor warehouse operational performance through data analysis and promptly adjust strategies to achieve operational targets.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.