Warehouse Outbound Supervisor

Jingdong Logistics; Shah Alam; On-site; MYR 72,000 - 96,000; Full time

Job summary

JINGDONG Logistics invites applications for a Warehouse Outbound Supervisor role based in Shah Alam, Malaysia. The role leads outbound teams, coordinates daily picking, packing, and handover with couriers to ensure on-time parcel delivery.

You will monitor workflows, drive efficiency, and enforce safety while collaborating with cross-functional teams to optimize performance. The position is full-time and rooted in a fast-paced, technology-driven logistics environment that values accuracy,

Responsibilities

• Oversee outbound personnel and manage end-to-end operations, including picking and packing.
• Develop JIT wave monitoring and system-based task allocation plans to ensure timely daily outbound operations.
• Analyze outbound workflows to optimize routes, packing standards, and space utilization.
• Conduct training programs for picking, packing, and related tasks; enforce safety protocols.
• Collaborate with logistics, customer service, and other teams to align inventory and order fulfillment.

Job description

## Warehouse Outbound SupervisorApply: MYS-Selangor-Shah Alam: Full time: Posted Today: JR104316**Who We Are**At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.**Our Global Reach**JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/**What We Offer**Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.**About The Team**You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.1. Team Leadership & Task Coordination: Oversee outbound personnel and manage end-to-end operations, including picking and packing. Develop JIT wave monitoring and system-based task allocation plans to ensure timely and efficient daily outbound operations. 2. Process Oversight & Issue Resolution: Monitor real-time outbound workflows (e.g., picking routes, packing standards). Address customer-reported exceptions and coordinate with couriers for seamless parcel handover, ensuring process continuity and enhanced customer satisfaction. 3. Efficiency Enhancement & Standardization: Analyze outbound metrics (e.g., labor productivity, accuracy) to optimize workflows and storage layouts. Implement standardized procedures to reduce errors and boost efficiency and space utilization. 4. Training & Safety Compliance: Conduct skill development programs for picking, packing, and related tasks. Enforce safety protocols to mitigate operational risks and maintain a compliant, productive work environment. 5. Cross-Functional Collaboration & Reporting: Partner with logistics, customer service, and other teams to align inventory and order fulfillment. Compile outbound data, provide actionable feedback, and drive process improvements for continuous optimization.*At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.***Ready to apply?**Take the next step in your career, apply now and explore the opportunities we have to offer.