Warehouse Inbound Supervisor

JD.com Inc.; Klang City; On-site; MYR 60,000 - 90,000; Full time

Job summary

JD Logistics Malaysia seeks a proactive Warehouse Team Leader to supervise and coach a dynamic warehouse staff, oversee receiving, inventory control, picking, packing and shipping, and ensure timely order fulfillment.

Fluency in Mandarin and English is required; forklift certification is a plus. You will coordinate with transport partners, implement process improvements, and maintain accurate records in ERP/MMS systems.

Qualifications

• Minimum 1 year in a warehouse team leader or transport management.
• Strong knowledge of warehouse operations including receiving, inventory control, order fulfillment, and shipping.
• Excellent problem-solving and proactive improvement mindset.
• Proficient with computer systems and MS Office.
• Forklift certification is an advantage.
• Fluency in Mandarin and English (written and spoken) required.

Responsibilities

• Supervise and lead a team of warehouse staff, providing guidance and support.
• Oversee picking, inspection, storage and shipment of goods, ensuring accuracy.
• Coordinate and prioritize daily work including order picking, packing and shipping.
• Communicate with transporters to ensure timely and accurate delivery.
• Resolve shipment issues with transport partners promptly.
• Identify opportunities for process improvement and implement best practices.

Skills

Team leadership

Warehouse ops

Inventory control

Order fulfillment

Shipping

Microsoft Office / ERP

Forklift certification

Mandarin & English

Tools

Microsoft Office

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach: JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. Supervise and lead a team of warehouse staff by providing guidance, coaching, and support to ensure a productive and cohesive working environment. Oversee the picking, inspection, storage, and shipment of goods, ensuring accuracy and efficiency in all warehouse processes. Coordinate and prioritize daily work activities, including order picking, packing, and shipping, to meet customer requirements and delivery deadlines. Communicate effectively with transporters to ensure timely and accurate delivery. Resolve any shipment issues promptly and efficiently in collaboration with transport partners. Identify opportunities for process improvement and implement best practices to enhance operational efficiency and customer satisfaction.

Qualifications

• Minimum 1 year of experience in a warehouse team leader role or transport management.
• Strong knowledge of warehouse operations, including receiving, inventory control, order fulfillment, and shipping.
• Excellent problem-solving and decision-making skills, with a proactive mindset focused on continuous improvement.
• Proficient in using computer systems and Microsoft Office applications.
• Forklift certification, or the ability to obtain certification, is an advantage.
• Fluency in Mandarin and English (speaking, reading, and writing) is required, to ensure effective communication with internal teams and external partners.

At JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale.

Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.