VP, Data Culture & Literacy (Learning)

SMBC SSC Sdn Bhd; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

SMBC SSC Sdn Bhd in Kuala Lumpur invites you to join its APAC capability-building program team to design and deliver data literacy curricula, elearning modules, and learning resources.

You will coordinate data literacy initiatives, develop engaging content, manage learning events, and track adoption metrics to demonstrate business impact.

This role requires collaboration with HR, L&D, and stakeholders to drive a data-informed culture and enterprise-wide capability growth.

Qualifications

• Experience in Learning & Development and capability building.
• Experience designing enterprise learning programmes and digital content.
• Experience supporting Data Literacy or data initiatives is a plus.
• Experience managing learning platforms and knowledge repositories is advantageous.
• Experience in financial services or large organisations is preferred.

Responsibilities

• Coordinate capability development programmes across APAC.
• Design and deliver data literacy curricula, e-learning modules, and learning resources.
• Develop and coordinate employee communications and learning adoption activities.
• Organise learning events, workshops, and communities of practice.
• Maintain knowledge-sharing platforms and learning ecosystems.
• Track programme effectiveness, business impact, and adoption metrics.
• Support stakeholders in developing future-ready workforce capabilities.

Skills

Stakeholder management

Facilitation

Presentation

Content development

Programme management

Data literacy

Microsoft 365

PowerPoint

Excel

SharePoint

Learning platforms

Tools

Microsoft 365

PowerPoint

Excel

SharePoint

Job description

Support implementation of capability-building strategies aligned to business priorities and defined by programme lead.

Design, develop, and maintain learning pathways, curricula, training programmes, and capability frameworks.

Coordinate workshops, onboarding programmes, learning events, and knowledge-sharing sessions.

Develop and continuously enhance enterprise learning content, including e-learning modules, playbooks, toolkits, and learning resources.

Data Literacy & Content Development

Coordinate and rollout of approved Data Literacy learning programmes and digital learning modules.

Translate complex concepts into engaging, practical, and business-relevant learning experiences.

Ensure learning content remains current, accessible, and aligned with programme objectives and standards.

Communications & Engagement

Develop and coordinate employee communications supporting capability development, including newsletters, awareness campaigns, and learning publications.

Support engagement initiatives that promote learning adoption and knowledge sharing.

Coordinate learning events, workshops, communities of practice, and employee engagement activities.

Manage day-to-day programme delivery, tracking, coordination, and reporting activities.

Partner with HR, Learning & Development, business stakeholders, and programme leads to support capability development initiatives.

Support programme governance activities, communications, timelines, risk tracking, and status reporting.

Manage learning platforms, SharePoint sites, and knowledge management resources.

Monitor programme effectiveness, learner engagement, and adoption metrics.

Gather feedback and recommend improvements to learning experiences and programme outcomes.

Experience

Experience in Learning & Development, Capability Building, Change Management, Programme Management, Knowledge Management, Organizational Development, or related fields.

Experience designing and delivering enterprise learning programmes, training curricula, and digital learning content.

Experience supporting Data Literacy, data capability development, data culture, analytics, governance, or related data initiatives is an advantage.

Experience managing learning platforms, LMS solutions, SharePoint sites, or knowledge repositories is an advantage.

Experience in financial services or large organizations is preferred.

Skills

Strong stakeholder management and communication skills.

Excellent facilitation, presentation, and content development capabilities.

Strong programme and project management skills.

Ability to manage multiple initiatives in a fast-paced environment.

Strong writing, storytelling, and employee engagement skills.

Understanding of Data Literacy, data culture, or data management concepts is an advantage.

Proficiency in Microsoft 365, PowerPoint, Excel, SharePoint, and digital learning tools.

Personal Attributes

Passion for people development and continuous learning.

Interest in promoting data literacy and a data-informed culture.

Proactive, collaborative, and highly organized.

Strong execution focus with attention to detail.

Innovative mindset with the ability to drive organizational change.

What You'll Do

Coordinate and support capability development programmes across APAC.

Design and deliver data literacy curricula, e-learning modules, and learning resources.

Develop and coordinate employee communications, newsletter publication, and learning adoption activities.

Organize learning events, workshops, and communities of practice.

Maintain knowledge-sharing platforms and learning ecosystems.

Track programme effectiveness, business impact, and adoption metrics.

Support stakeholders in developing future-ready workforce capabilities.

Sumitomo Mitsui Banking Corporation (SMBC) operates globally with extensive overseas branches that offers a broad range of financial services. Due to its incorporation of a wholly owned subsidiary in Malaysia, SMBC is now inviting you to be part of its talent pool where you can grow with us. This is indeed a good opportunity for you to chart your career collaboratively with SMBC to greater heights.