VIP Card & Customer Service Associate

Watsons Malaysia; Kuala Lumpur; On-site; MYR 16,740 - 27,900; Full time

Job summary

A retail pharmacy company in Kuala Lumpur is seeking candidates for customer service roles. Responsibilities include maintaining a high standard of customer service, shop organization, and stock management. The ideal candidates must exhibit excellent communication skills, have a pleasant and outgoing personality, and be able to work flexible shifts. Those with experience in the health or retail pharmacy industry will have an advantage. Applications are welcomed from Malaysian citizens.

Qualifications

• Applicants must be Malaysian citizens.
• Able to work shifts, weekends, and public holidays.
• Experience in health/retail pharmacy industry will be an added advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Friendly and professional customer service

Excellent communication skills

Good interpersonal skills

Adaptable and result-oriented

Outgoing personality

Education

Minimum PMR/PT3/SKM

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.