VIP Card & Customer Service Associate

AS Watson Group; Malaysia; On-site; MYR 20,000 - 29,000; Full time

Job summary

A leading retail pharmacy in Malaysia is looking for a customer service representative to promote the Watsons VIP Member Card. The role involves maintaining stock levels and ensuring efficient shop operations. Ideal candidates will possess a pleasant personality, strong communication skills, and the ability to work shifts, including weekends and public holidays. Experience in the health/retail pharmacy industry is a plus.

Qualifications

• Pleasant personality with strong communication skills.
• Good interpersonal and follow-up skills.
• Outgoing personality, positive and high energy level.

Responsibilities

• Instil high standard of friendly, professional customer service.
• Organize and operate the shop efficiently.
• Maintain sufficient stock levels at all times.
• Act as cashier and promote Watsons VIP Member Card.

Skills

Customer service

Communication

Adaptability

Education

Minimum PMR/PT3/SKM

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.