VIP Card & Customer Service Associate

AS Watson Group; Malaysia; On-site; MYR 20,000 - 27,000; Full time

Job summary

A retail pharmacy in Malaysia is seeking individuals for a customer service role. Candidates should possess a minimum PMR/PT3/SKM and be fluent in Bahasa Melayu and English. Responsibilities include maintaining high service standards, ensuring efficient shop operations, and managing stock levels. Applicants need to be Malaysian citizens, adaptable, and willing to work shifts, weekends, and public holidays. Experience in the retail pharmacy industry is an advantage.

Qualifications

• Fluent in Bahasa Melayu and English.
• Pleasant personality with a strong drive.
• Outgoing personality with a positive attitude.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficiently organize and operate the shop.
• Maintain sufficient stock level at all times.

Skills

Customer service skills

Communication skills

Interpersonal skills

Adaptability

Education

Minimum PMR/PT3/SKM

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.