VIP Card & Customer Service Associate

Watsons Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail pharmacy chain is looking for friendly and professional staff in Kuala Lumpur. The role involves delivering high standards of customer service, efficiently organizing shop operations, and maintaining stock levels. Successful candidates should have minimum qualifications of PMR/PT3/SKM, be fluent in Bahasa Melayu and English, and possess strong communication and interpersonal skills. Malaysian citizens are preferred, and experience in the health or retail pharmacy industry is an advantage. Shift work is required.

Qualifications

• Minimum PMR/PT3/SKM.
• Required language(s): Bahasa Melayu and English.
• Pleasant personality with a strong drive and excellent communication skills.
• Good interpersonal & follow-up skills, adaptable and result-oriented.
• Outgoing personality, positive and high energy level.
• Must be Malaysian citizen.
• Able to work shifts, weekends and public holidays.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficiently organize and operate the shop.
• Maintain sufficient stock level at all times.
• Act as a cashier and promote expertise in Watsons VIP Member Card.

Skills

Friendly customer service

Excellent communication skills

Interpersonal skills

Education

PMR/PT3/SKM

Job description

A retail pharmacy chain is looking for friendly and professional staff in Kuala Lumpur. The role involves delivering high standards of customer service, efficiently organizing shop operations, and maintaining stock levels. Successful candidates should have minimum qualifications of PMR/PT3/SKM, be fluent in Bahasa Melayu and English, and possess strong communication and interpersonal skills. Malaysian citizens are preferred, and experience in the health or retail pharmacy industry is an advantage. Shift work is required.