VIP Card & Customer Service Associate

AS Watson Group; Malaysia; On-site; MYR 22,320 - 33,480; Full time

Job summary

A leading retail pharmacy in Malaysia is seeking candidates for a customer service role. The responsibilities include providing excellent service, organizing shop operations, maintaining stock levels, and handling cashier duties. Ideal candidates should possess a pleasant personality, effective communication skills, and the ability to work various shifts. Experience in the health or retail pharmacy industry is a plus.

Qualifications

• Required languages include Bahasa Melayu and English.
• Pleasant personality with a strong drive and excellent communication skills.
• Ability to work shifts, weekends, and public holidays.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Education

Minimum PMR/PT3/SKM

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.