VIP Card & Customer Service Associate

AS Watson Group; Kuala Lumpur; On-site; MYR 22,320 - 33,480; Full time

Job summary

A leading retail pharmacy chain in Malaysia is looking for a service-oriented individual to provide excellent customer service in their Kuala Lumpur location. The role includes managing shop operations, acting as a cashier, and advocating for the Watsons VIP Member Card. Ideal candidates will have strong communication skills, be able to work flexible hours, and may benefit from experience in the health or retail pharmacy sectors.

Qualifications

• Minimum PMR/PT3/SKM is required.
• Fluent in Bahasa Melayu and English.
• Experience in the health or retail pharmacy industry is an advantage.

Responsibilities

• Provide friendly and professional customer service.
• Organize and operate the shop efficiently.
• Maintain stock levels at all times.
• Be a cashier and promote the Watsons VIP Member Card.

Skills

Customer service skills

Communication skills

Interpersonal skills

Adaptability

Education

Minimum PMR/PT3/SKM

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.