VBHC Implementation & Adoption Specialist

KPJ Selangor Specialist Hospital; Malaysia; On-site; MYR 56,000 - 100,000; Part time

Job summary

KPJ Selangor Specialist Hospital is seeking a resource to support VBHC implementation across priority service lines and to oversee PROM-Connect system access and governance across participating hospitals. The role covers workflow readiness, training, testing, go-live support, and post-implementation monitoring.

The ideal candidate holds a Bachelor’s degree in Healthcare Management, Nursing, Public Health, IT, or related fields, and is available for a 12-month contract to drive operational

Qualifications

• Bachelor’s degree in Healthcare Management / Nursing / Public Health / Business / IT / Health Informatics / related fields (or equivalent).

Responsibilities

• Coordinate workflow readiness, role alignment, and implementation activities for assigned service lines.
• Plan and support training sessions, mock runs, and go-live activities, including issue tracking and follow-up.
• Prepare and maintain meeting materials, minutes, trackers, and governance updates.
• Support the Super Admin in managing user access, role assignments, and system governance for PROM-Connect across hospitals.
• Coordinate user onboarding/offboarding, access requests, and role-based permissions in line with organisational requirements.
• Monitor system utilisation, adoption, and data completeness, and expedite issues for action.
• Liaise with hospital-level Admins to ensure proper user setup, system usage, and workflow adherence.
• Provide first-level support and guidance to hospital teams on system workflows and operational processes.
• Support testing activities (alpha, beta, UAT), including scheduling, issue logging, and status tracking.
• Track and report adoption and data quality indicators and maintain RAID logs for implementation monitoring.
• Develop and maintain SOPs, user guides, training materials, and deployment documentation.
• Maintain structured documentation and ensure timely follow-up and closure of action items.
• Assist the VBC Unit in matters related to development of clinical services as required.

Education

Bachelor’s degree in Healthcare Management / Nursing / Public Health / Business / IT / Health Informatics / related fields (or equivalent)

Job description

KPJ Selangor Specialist Hospital is seeking a resource to support VBHC implementation across priority service lines and to oversee PROM-Connect system access and governance across participating hospitals. The role covers workflow readiness, training, testing, go-live support, and post-implementation monitoring.

The ideal candidate holds a Bachelor’s degree in Healthcare Management, Nursing, Public Health, IT, or related fields, and is available for a 12-month contract to drive operational