User Operation and Growth Expert, Cross-Border Remittance Products

Ant International; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Ant International in Kuala Lumpur seeks a senior strategist to drive regional growth and revenue for overseas remittance services. You will develop user growth plans, sharpen product competitiveness, and collaborate across teams to improve acquisition and lifecycle management.

Responsibilities include planning campaigns, optimizing user experience, and using data to steer operational strategy. Strong English proficiency and cross-cultural collaboration are essential for success in this role.

Qualifications

• Bachelor's degree or above with 5+ years in B2C user operations.
• Proven track record in user growth/marketing campaigns; global/C2C experience preferred.
• Strong data analysis skills and data-driven decision making.
• Deep understanding of user needs and independent operational thinking.
• Excellent communication and cross-functional collaboration abilities.

Responsibilities

• Develop and execute regional growth and revenue targets across key markets.
• Design and implement user growth plans and improve product competitiveness.
• Monitor and optimize user experience and lifecycle management.
• Plan and run online/offline campaigns to drive remittance service adoption.
• Analyze user behavior data to guide product optimization and strategy.

Skills

Growth strategy

User growth

Data analytics

Cross-functional collaboration

User lifecycle management

English communication

Education

Bachelor's degree

Job description

• Regional Growth & Revenue: Responsible for growth and revenue targets in key markets; gain deep insights into overseas remittance user needs, identify target audiences, and develop user growth and operational strategies.
• User Growth Planning: Design and execute user growth plans; define and strengthen product competitiveness; enhance user acquisition efficiency and product awareness through cross-functional collaboration.
• User Experience Optimization: Monitor and continuously optimize user experience and user lifecycle management; improve acquisition conversion and repeat purchase rates.
• Marketing Campaigns: Plan and execute online/offline campaigns related to overseas remittance services; drive market penetration and brand awareness.
• Data-Driven Decision Making: Analyze user behavior data to drive product optimization and operational strategy adjustments; achieve user growth targets.

Job Requirement

• Education & Experience: Bachelor's degree or above; 5+ years of B2C user operations experience; prior global C2C user growth/product/operations experience preferred.
• Project Experience: Proven track record in successful user growth/marketing campaigns; familiarity with overseas remittance business is a plus.
• Data Analytics: Strong data analysis skills; data-driven mindset; ability to independently use data tools for analysis, insights, and strategy formulation.
• User-Centric Mindset: Deep understanding of user needs; independent thinking on operational strategies.
• Personal Attributes: Open-minded; strong learning ability; high sense of responsibility and self-motivation; excellent communication, cross-functional collaboration, and execution skills.
• Language & Cultural Fit: Strong English communication skills; cross-regional/cross-cultural communication experience preferred.