USA eCommerce Specialist

myFirst Tech Sdn Bhd; Johor Bahru; On-site; MYR 60,000 - 96,000; Full time

Benefits offered by this job

Competitive Compensation

Learning and Development

Impactful Work

Job summary

myFirst Tech Sdn Bhd in Johor is hiring an eCommerce Specialist to manage the US Official Online Store, overseeing daily orders, product listings, and inventory during Malaysia hours, and driving digital growth.

You will optimize store visibility with SEO, conduct competitive analysis, generate performance reports, run seasonal campaigns, support product launches, and collaborate with cross-functional teams to deliver a premium customer experience in the Shopify ecosystem.

Qualifications

• Experience in eCommerce and marketplace management.
• Strong SEO and product listing optimization skills.
• Ability to analyze data and generate performance reports.
• Familiarity with ERP systems, especially Odoo.

Responsibilities

• Oversee daily operations for US marketplaces during Malaysia hours.
• Create and refine high-converting product listings with SEO-friendly titles.
• Track and report on sales and inventory performance and run campaigns.
• Monitor sales metrics and inventory to optimize ROI and conversion.
• Maintain real-time synchronization of orders, returns, and refunds in Odoo.

Skills

SEO optimization

Data analysis

Inventory mgmt

Cross-functional

Tools

Odoo ERP

Shopify

US marketplace tools

Job description

This is a full-time, on-site role based in Johor, Malaysia, dedicated to the strategic management and operational excellence of the myFirst US Official Online Store. You will drive digital growth and sales within the US market by overseeing daily orders, product listings, and inventory. This position involves optimizing store visibility and SEO, conducting competitive analysis, and generating performance reports to guide strategy. You will also execute seasonal campaigns, be involved in product launches, and collaborate with cross-functional teams to ensure a premium customer experience and sustained brand growth for the Shopify ecosystem.

Key Responsibilities

Marketplace Management

Oversee daily operations for US marketplaces (Walmart, Target+, Best Buy, Macy’s, Nordstrom, Kohl’s, ShopSimon, Toys "R" Us, Yami) during Malaysia working hours.

Listing Optimization

Create and refine high-converting product listings with SEO-friendly titles, descriptions, and enhanced visual content.

Reporting & Insights

Track and report on sales and inventory performance to keep management updated on progress and trends.

Implement digital marketing strategies and promotional campaigns tailored to the US retail calendar (e.g., Black Friday, Cyber Monday).

Data Analysis

Monitor sales metrics and inventory levels, leveraging data-driven insights to optimize ROI and conversion rates.

Ensure a seamless end-to-end customer journey, maintaining high seller ratings and brand reputation.

ERP Data Management

Maintain real-time synchronization in Odoo by accurately tracking and updating all sales orders, purchase orders, returns, and refunds.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an eCommerce Specialist?
• Which of the following types of qualifications do you have?

About myFirst

myFirst is a trailblazing company dedicated to enhancing the interaction between children and technology. Founded by a passionate father who understand the importance of safe and educational tech products for kids, myFirst has been at the forefront of innovation since its inception in 2018. We're driven by a mission to create a bridge between technology and traditional play, giving kids a head start in the digital age.

Mission & Vision

myFirst envisions to redesign the way kids learn and play, in hopes of creating a community where children can grow up with technology safely introduced in their lives before they get in touch with the challenges of the adult tech world.

The team aims to focus on products that is high quality, reliable and functional, serving its purposes and solving each parents’ concern for their child. They would also want to cater to all kinds of parents, providing options to choose from for each product. myFirst greatly values feedback from parents and their children and will constantly improve their products from time to time.

Working Culture at myFirst

Innovation: We foster a culture of creativity, where fresh ideas are celebrated.Collaboration: Teamwork is at the core of our success, with open communication and mutual support.Professional Growth: We encourage personal and professional development for all team members.

Benefits of Working at myFirst

• Competitive Compensation: We offer competitive salaries and benefits to attract top talent.
• Learning and Development: Continuous learning is encouraged, with opportunities for skill enhancement.
• Impactful Work: Join a company that's making a real difference in children's lives.

Promotion Opportunities at myFirst

We're dedicated to the growth and advancement of our employees. At myFirst, you'll find a clear path for career progression, regular performance evaluations, and a commitment to helping you reach your professional goals.

What can I earn as an eCommerce Specialist