UPS Engineer

Wevo System Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Wevo System Sdn Bhd in Malaysia is seeking a versatile UPS Engineer to support installation, commissioning and field troubleshooting of UPS systems. The role involves hands-on technical work and product management, with responsibilities spanning technical proposals, training, and the creation of manuals and service documents.

The engineer will engage directly with customer sites, provide technical guidance to the Sales team, and contribute to continuous improvement of UPS operations and

Responsibilities

• Handle complex UPS technical issues, escalations, troubleshooting, fault diagnosis and root cause analysis, providing effective technical resolutions.
• Plan, execute and supervise UPS installation, configuration, testing and commissioning at customer sites.
• Conduct site assessments, load calculations and power requirement evaluations to recommend suitable UPS systems and configurations.
• Develop comprehensive knowledge of UPS products, batteries, power protection systems and related accessories, including product specifications and technical capabilities.
• Provide technical assistance to the Sales team, including product selection, technical proposals, solution design, and presentations.
• Develop and maintain technical manuals, troubleshooting guides, installation procedures, maintenance checklists and service reports.
• Provide technical guidance and training to internal support personnel, ensuring the team is equipped to handle basic UPS troubleshooting and support.
• Support the establishment and continuous improvement of the company's UPS technical operations, service capabilities, supplier relationships and after-sales support infrastructure.

Job description

Handle complex UPS technical issues, escalations, troubleshooting, fault diagnosis and root cause analysis, providing effective technical resolutions.

Plan, execute and supervise UPS installation, configuration, testing and commissioning at customer sites.

Conduct site assessments, load calculations and power requirement evaluations to recommend suitable UPS systems and configurations.

Develop comprehensive knowledge of UPS products, batteries, power protection systems and related accessories, including product specifications and technical capabilities.

Provide technical assistance to the Sales team, including product selection, technical proposals, solution design, and presentations.

Develop and maintain technical manuals, troubleshooting guides, installation procedures, maintenance checklists and service reports.

Provide technical guidance and training to internal support personnel, ensuring the team is equipped to handle basic UPS troubleshooting and support.

Support the establishment and continuous improvement of the company's UPS technical operations, service capabilities, supplier relationships and after-sales support infrastructure.

About the Position

We are looking for a versatile and technically competent UPS Engineer to support our growing UPS business. This role involves a combination of hands-on technical responsibilities and product management, covering technical support, installation, commissioning, troubleshooting, product evaluation, and after-sales service. We welcome candidates who are comfortable working in the field, capable of managing product-related matters, and willing to take on diverse responsibilities to support the company's business growth.

We are a technology based company specialise in telecommunication product development and distribution. WEVETEL is a brand owned by Wevo System Sdn Bhd.

Our company comprises of staffs with over 10 years of telecommunication experience.