Field Service Engineer: UPS & Power Systems

Vertiv; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Vertiv in Malaysia is seeking an UPS Engineer to be trained on Vertiv UPS Systems, with startups, maintenance and emergency repairs for UPS, battery and power distribution equipment. You will also build strong rapport with customers and the sales/distributor network across the region.

Key duties include coordinating projects, maintaining accurate customer listings, and sustaining a minimum 90% planned maintenance completion rate while traveling to customer sites as required.

Qualifications

• Electrical/Electronic Engineering or equivalent.
• Experience of working in a technical service or test environment of Electrical/Electronic equipment essential UPS preferred or associated industries i.e. Power Electronics.
• Excellent customer service skills.
• Strong communication skills.
• Self-starter, ability to plan, organize and manage time effectively with an ability to work under pressure.
• Clean, Valid driving license.

Responsibilities

• Startup, maintenance, and emergency repairs for UPS, battery, power distribution and site monitoring equipment.
• Coordinate and run assigned projects/PM, ensuring high quality service on time and within budget.
• Maintain the accuracy of the customer listing by reporting any issues.
• Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%.

Skills

Electrical/Electronic Engineering

Technical service experience

Customer service skills

Communication skills

Self-management

Driving license

Tools

Office software (Word/Excel/Outlook)

Job description

Vertiv in Malaysia is seeking an UPS Engineer to be trained on Vertiv UPS Systems, with startups, maintenance and emergency repairs for UPS, battery and power distribution equipment. You will also build strong rapport with customers and the sales/distributor network across the region.

Key duties include coordinating projects, maintaining accurate customer listings, and sustaining a minimum 90% planned maintenance completion rate while traveling to customer sites as required.