Thai-Speaking AR Disputes Analyst (Collections & Billing)

Deloitte Consulting SEA; Kuala Lumpur; On-site; MYR 78,000 - 123,000; Full time

Job summary

Deloitte Consulting SEA invites Thai-speaking professionals to join our Finance Shared Service Center in Kuala Lumpur as an Accounts Receivable Disputes Analyst. You will engage with customers, resolve billing queries, and support collections activities in a dynamic, global environment.

This day-shift, office-based role requires Thai language proficiency, at least two years of experience, and a professional, customer-focused approach. Structured training will be provided to help you grow.

Qualifications

• Language Skill: Conversational proficiency in Thai (verbal and written) to support our customer base.
• Experience: >2 years. Structured training will be provided once onboarded.
• Working Arrangement: This is a day-shift role and requires working from the office.

Responsibilities

• Handle inbound/outbound calls to manage customer collections and billing queries.
• Build rapport and respond to customer inquiries with a professional, empathetic approach.
• Cross-functional collaboration with Billing team to resolve blockers.

Skills

Customer focus

Strong communication skills

Job description

Deloitte Consulting SEA invites Thai-speaking professionals to join our Finance Shared Service Center in Kuala Lumpur as an Accounts Receivable Disputes Analyst. You will engage with customers, resolve billing queries, and support collections activities in a dynamic, global environment.

This day-shift, office-based role requires Thai language proficiency, at least two years of experience, and a professional, customer-focused approach. Structured training will be provided to help you grow.