T&T Accounts Receivables Disputes Analyst (Thai) - MY

Deloitte Southeast Asia; Kuala Lumpur; In loco; MYR 36.000 - 42.000; Tempo pieno

Descrizione del lavoro

Deloitte Southeast Asia in Kuala Lumpur, Malaysia, is seeking a Thai-speaking Accounts Receivables Disputes Analyst (Thai). You will join our Finance BPO team to answer queries, resolve billing and collection issues, and help address customer disputes in a dynamic international environment.

Starting your career with Deloitte offers structured learning and exposure to global processes and tools, with day shifts in-office alongside a collaborative team.

Competenze

• Fluent Thai language skills, both oral and written.
• Diploma holder or equivalent required.
• No prior experience required; structured training provided.
• Day-shift, office-based role in Kuala Lumpur, Malaysia.

Mansioni

• Interact with customers via calls to address billing, collection, and account queries.
• Understand needs, resolve issues, and provide personalized support to build trust.
• Collaborate with Billing and other teams to move issues toward resolution.

Conoscenze

Thai language

Formazione

Diploma

Descrizione del lavoro

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T&T Accounts Receivables Disputes Analyst (Thai) - MY

Date: 13 Oct 2026

Service Line / Portfolios: Enterprise Technology & Performance

Location: Kuala Lumpur, MY

Role Summary

Start your career with Deloitte and gain hands‑on experience supporting our client, a well‑known global leader in transportation, logistics, e‑commerce, and business services.

Based in Deloitte’s regional delivery center in Kuala Lumpur, you will join our Finance Business Process Outsourcing (BPO) team and work directly with customers to answer queries, resolve billing and collection issues, and help address customer disputes.

This is an opportunity to build valuable finance and customer service experience in an international environment, with structured learning and exposure to the systems, processes, and ways of working used by global organizations.

What you will gain:

• A strong start to your career: Build practical corporate experience with opportunities to learn and grow.
• Practical finance experience: Develop skills across finance operations, customer engagement, and digital tools.
• International exposure: Support a global business and interact with customers and teams across different markets.
• Transferable skills: Strengthen your communication, problem‑solving, stakeholder management, and customer service capabilities.

Key Responsibilities

• Connect & Engage: Interact with customers through inbound and outbound calls, helping to address billing, collection, and account‑related queries.
• Problem‑Solve & Build Relationships: Understand customer needs, work through issues, and provide responsive, personalized support that builds trust.
• Collaborate & Get Things Done: Work closely with Billing and other teams to resolve challenges and keep customer issues moving toward resolution.

Requirements

• Language Skills: Confident communicating in Thai, both verbally and in writing, to support and engage with our customers.
• Education: Minimum Diploma holder or equivalent
• Experience: No prior experience is required. Structured training and on‑the‑job learning will help you build the skills you need to succeed.
• Working Arrangement: Enjoy the consistency of a day‑shift role, working from the office alongside your team.

Requisition ID: 113042

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.