AR Disputes Analyst — Entry-Level with Training

Deloitte SEA; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

Deloitte SEA in Kuala Lumpur is seeking enthusiastic, customer-focused professionals for an entry-level Finance Service Center role. The position offers hands-on learning in finance operations, with exposure to global clients and cross-cultural communication.

No prior experience is required; comprehensive training will be provided. The role is day-shift, based in the office, and involves engaging with customers to resolve billing and collection inquiries while building rapport and teamwork.

Qualifications

• Language proficiency: Cantonese (verbal) to support our customer base.
• No prior experience required; structured training provided on onboarding.
• This is a day-shift role and requires working from the office.

Responsibilities

• Engaging with customers: handling inbound/outbound calls, managing collections and billing-related queries, and follow-ups.
• Building rapport and responding to customer inquiries in a professional, empathetic manner.
• Cross-functional collaboration with Billing team to resolve blockers.

Skills

Customer focus

Strong communication skills

Job description

Deloitte SEA in Kuala Lumpur is seeking enthusiastic, customer-focused professionals for an entry-level Finance Service Center role. The position offers hands-on learning in finance operations, with exposure to global clients and cross-cultural communication.

No prior experience is required; comprehensive training will be provided. The role is day-shift, based in the office, and involves engaging with customers to resolve billing and collection inquiries while building rapport and teamwork.