Tesla Advisor, Setia Alam (Contract to start)

TESLA ENTERPRISE SDN. BHD.; Shah Alam; On-site; MYR 36,000 - 71,000; Full time

Job summary

Tesla Enterprise Sdn. Bhd. in Shah Alam seeks a Tesla Advisor for a contract-start role at our Setia Alam showroom. You will engage customers, promote Tesla products, and manage the CRM to support sales and test drives.

The candidate should have customer service experience, strong communication in local language and English, and be willing to work evenings and weekends with a valid driver’s license.

Qualifications

• Customer service experience required.
• Positive and enthusiastic about changes in personal transportation.
• Self-starter with excellent time management.
• Ability to prioritize and manage multiple tasks and deadlines.
• Strong communication in local language and English.
• Knowledge of Tesla products and local EV incentives is a plus.
• Willing to work evenings and weekends.
• Must have a valid driver's license and a safe driving record.

Responsibilities

• Engage walk in guests promptly to open conversation and welcome them.
• Help drive sales through customer service, product knowledge and promotion.
• Follow policies and procedures to satisfy customers and support goals.
• Understand guest needs, intent and timeline to tailor the experience.
• Educate guests by answering questions about Tesla products and incentives.
• Demonstrate mastery of Tesla products and services and local incentives.
• Maintain a healthy sales pipeline by collecting contact info and scheduling test drives.
• Regularly update the CRM with accurate and timely sales and delivery data.

Skills

Customer service

Communication skills

Time management

Detail oriented

Self-starter

Driver's license

Job description

Tesla Advisor, Setia Alam (Contract to start)

At Tesla, our Tesla Advisor/ Sales Advisor consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by creating memorable experiences for our customers.

As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying experience.

Responsibilities

• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion.
• Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals.
• Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management

Requirements

• Customer service experience required
• Positive, enthusiastic and passionate about the changes in the personal transportation industry
• Self-starter who possesses exceptional time management skills and has great attention to detail.
• Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.
• Passionate dedication and ethical approach to sales management and operations.
• Ability to understand and convey business issues and technical concepts
• Strong sense of team mentality and reliability
• Strong communication skills in Local Language and English
• Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
• Ability to work evenings and weekends
• MUST have and maintain a valid driver’s license and a safe driving record

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Consumer Electronics Manufacturing More than 10,000 employees

Our mission is to accelerate the world’s transition to sustainable energy. With global temperatures rising, the faster we free ourselves from fossil fuel reliance and achieve a zero-emission future, the better.

In pursuit of this mission, we make electric vehicles that are not just great EVs, but the best cars, period. We also produce and install infinitely scalable clean energy generation and storage products that help our customers further decrease their environmental impact. When it comes to achieving our goals, we pride ourselves in accomplishing what others deem impossible.

Our mission is to accelerate the world’s transition to sustainable energy. With global temperatures rising, the faster we free ourselves from fossil fuel reliance and achieve a zero-emission future, the better.

In pursuit of this mission, we make electric vehicles that are not just great EVs, but the best cars, period. We also produce and install infinitely scalable clean energy generation and storage products that help our customers further decrease their environmental impact. When it comes to achieving our goals, we pride ourselves in accomplishing what others deem impossible.

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