Territory Merchandiser: In-Store Sales & Growth Driver

DKSH Malaysia Sdn Bhd; Selangor; On-site; MYR 36,000 - 54,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is seeking a Sales Merchandiser to drive sales performance and in-store execution across assigned territories in healthcare. The role concentrates on customer engagement, planning, and disciplined territory management to achieve sales targets.

You will support budgets, implement action plans, and coordinate with internal teams to ensure timely delivery and strong customer relationships.

Qualifications

• Diploma or Bachelor's Degree in any field; prior sales experience is an added advantage.
• Experience in a sales or merchandising role is preferred.
• Willingness and ability to travel across assigned territories; own transport is required.
• Strong communication and interpersonal skills with the ability to engage, influence, and build lasting relationships with customers and stakeholders.

Responsibilities

• Support day-to-day operating expenditures against budgets to ensure efficient use of resources.
• Implement targeted action plans including regular customer calls and visits to achieve sales targets.
• Track progress against KPIs and sales plans, prioritising daily activities to optimise performance.
• Execute sales activities including product introductions, marketing plan presentations, order taking, and in-store merchandising.
• Prepare quotations, tender prices, and terms in accordance with company policies.
• Monitor competition and report on activities with timely accuracy.
• Record sales data and maintain customer information in CRM databases.
• Track and collect payments from customers promptly.
• Maintain a log of customer issues and ensure prompt resolutions.
• Respond to orders and enquiries, inform customers about promotions and new products.
• Coordinate with internal stakeholders to ensure timely product delivery.
• Support relationship-building with key customers and drive continuous improvement.

Skills

Sales experience

Merchandising

Communication skills

Interpersonal skills

Travel willingness

Education

Diploma or Bachelor's Degree

Tools

CRM

Job description

DKSH Malaysia Sdn Bhd is seeking a Sales Merchandiser to drive sales performance and in-store execution across assigned territories in healthcare. The role concentrates on customer engagement, planning, and disciplined territory management to achieve sales targets.

You will support budgets, implement action plans, and coordinate with internal teams to ensure timely delivery and strong customer relationships.