Healthcare Field Sales Merchandiser - Travel-Ready

DKSH Management Ltd.; Petaling Jaya; On-site; MYR 33,000 - 61,000; Full time

Job summary

DKSH looks for a Sales Merchandiser to drive sales performance and in-store execution for assigned healthcare businesses and territories in Malaysia. This role contributes to achieving sales targets through effective customer engagement, disciplined territory management, and strong merchandising execution.

Responsibilities include customer visits, KPI tracking, price and terms preparation, and collaboration with internal stakeholders to ensure timely product delivery.

Qualifications

• Diploma or Bachelor's Degree in any field; prior sales experience is an added advantage.
• Experience in a sales or merchandising role is preferred; track record in field sales encouraged.
• Willingness and ability to travel across assigned territories; possession of own transport is required.
• Strong communication and interpersonal skills; ability to engage with customers and stakeholders.

Responsibilities

• Support day-to-day operating expenditures against budgets to ensure efficient resource use.
• Implement targeted action plans, including regular customer calls and visits, to achieve sales targets.
• Track progress against KPIs and sales plans, prioritizing daily activities to optimize results.
• Execute sales activities for assigned businesses and territories, including product introductions and merchandising.
• Prepare quotation and tender prices, and terms in accordance with company policies.
• Monitor and report on competitor activities with timely competition reports.
• Record sales data and maintain customer information in CRM databases.
• Track and collect payments from customers in a timely and accurate manner.
• Maintain a complaints log and follow up to ensure customer satisfaction.
• Respond to orders and queries, informing customers of promotions and new products.
• Work with internal stakeholders to ensure timely delivery of products to customers.
• Support relationships with key customers and ongoing DKSH behaviors.

Skills

Communication skills

Interpersonal skills

Willingness to travel

Education

Diploma or Bachelor's Degree in any field

Job description

DKSH looks for a Sales Merchandiser to drive sales performance and in-store execution for assigned healthcare businesses and territories in Malaysia. This role contributes to achieving sales targets through effective customer engagement, disciplined territory management, and strong merchandising execution.

Responsibilities include customer visits, KPI tracking, price and terms preparation, and collaboration with internal stakeholders to ensure timely product delivery.