Healthcare Product Specialist: Territory Growth & Demos

DKSH Management Ltd.; Ipoh; Presencial; MYR 60.000 - 90.000; A tiempo parcial

Descripción de la vacante

DKSH is seeking a Product Specialist to drive sales performance and engage with customers across assigned healthcare channels in Malaysia. You will contribute to growth through disciplined territory management and effective product promotion.

The role requires a minimum of 1 year in healthcare sales, solid knowledge of the industry, and strong communication and negotiation skills to influence customers and close opportunities.

Formación

• Minimum 1 year of healthcare sales experience.
• Basic knowledge of industry, market, competitors, customers, products and services.
• Understanding regulatory requirements for products in assigned territories.
• Strong communication and negotiation skills to engage healthcare customers effectively.
• Proficiency with MS Office (Excel, Word, PowerPoint).

Responsabilidades

• Support input to medical sales plans and help achieve sales targets.
• Track progress against KPIs and sales plans; prioritize daily sales activities.
• Call or visit existing and prospective customers to solicit orders, demos, and quotations.
• Conduct product demonstrations highlighting saleable features and customer benefits.
• Prepare quotations, tender prices, delivery and commercial terms per company policies.
• Report on competitor activities and maintain customer data in CRM databases.
• Execute improvements to sales processes and customer satisfaction to boost targets.
• Maintain a log of customer complaints and follow up on issues.
• Respond to orders and queries; inform customers of promotions and new products.
• Coordinate with internal stakeholders to ensure timely delivery or installation of products.
• Support relationship-building with key customers.

Conocimientos

Communication

Negotiation

Sales

Customer engagement

Educación

SPM or Diploma

Allied Health degree

Herramientas

Microsoft Excel

Microsoft Word

PowerPoint

Descripción del empleo

DKSH is seeking a Product Specialist to drive sales performance and engage with customers across assigned healthcare channels in Malaysia. You will contribute to growth through disciplined territory management and effective product promotion.

The role requires a minimum of 1 year in healthcare sales, solid knowledge of the industry, and strong communication and negotiation skills to influence customers and close opportunities.